KitchenAid Customer Care on Twitter

Getting KitchenAid's Attention on Twitter by GetHuman
Customer Twitter Account
Usually replies within: 4 hours
Best time to tweet: ~9:30am
#8 of 8 contacts
485 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting KitchenAid

I need an order update. The product has not shipped. Order number **********
I got an email saying my countertop mixer order has been delayed, and to click on a but...
issue in starting kitchen aid stand mixture.. It never get started.
Had spoken to a customer representative to get a part shipped over a month ago. Still n...
I purchased kitchen aid mixture around a month ago. I am trying to start the machine...
I bought my daughter a Kitchenaid stand mixer model KSM***QHSD ser* W******** I bought...
Need to confirm keeping an existing order - the link sent to me via email doesn’t work...
Want to keep an order, the button sent to me via email doesn’t work and gives me an err...
My blender is not working
Need replacement, mixer wont start. *MODEL KSM****PCA*SN: WX********purchased ********
I bought a Kitchenaid Contour Food Processor about * years ago. I have used it last ye...
My beater quit spinning
My kitchenaid mixer was purchased Jan *, it has quit working. How can I see if the warr...

Get help with my issue

KitchenAid Twitter-based Customer Help - Stats

Twitter @
Call-back availableNO
Best hoursMon-Fri 8am-6pm EST
Right time to tweet them9:30am
Expected reply tweet4
Issue turnaround time7
Rank (amongst all ways to contact)8
Legibility of messaging76%
Customer service rating76%
Customer votes485
Information last updatedSun Oct 01 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

KitchenAid Customer Service through Twitter

KitchenAid is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that KitchenAid will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM KitchenAid your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like KitchenAid that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that KitchenAid's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting KitchenAid

Of the 8 way(s) to get in touch with KitchenAid, customers like you claim that the best one is the 800-422-1230 option. From this page you can easily access all the possible contact information options for KitchenAid as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach KitchenAid? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact KitchenAid

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