Jersey Central Power & Light (JCP&L) Customer Care on Twitter

Getting Jersey Central Power & Light (JCP&L)'s Attention on Twitter by GetHuman

@JCP_L
Customer Twitter Account
Usually replies within: 25 hours
Best time to tweet: ~9:30am
#5 of 5 contacts
7,937 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Jersey Central Power & Light (JCP&L)

The transformer on Broander Place in Keansburg NJ is shorting and sparking into the tre...
Power outage on Aspen Drive in Basking Ridge
Power is out when will it be restored *** k street seaside park new jersey
outage on ** Saint Johns place Keansburg NJ do you know why or when the powers coming back on
My power is out and I want to know when to expect it to be turned back on
Lost power *Turn back on*repair
We currently have no power at the house and would like to know approximately if they’re...
When will my power be back on
Power out. Want to know estimated restoration time.
Power outage ** Breeze Ct, Brick nj. Need refrigeration**pLEASE give information when p...
Power out since noonish. When can we expect to have it restored?***a Essex Road, Monroe...
Midland has three group homes in Branchburg NJ...all without power***** Robbins Road...
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Jersey Central Power & Light (JCP&L) Twitter-based Customer Help - Stats

Twitter @ Handle@JCP_L
Call-back availableNO
Best hoursMon-Fri 8am-5pm EST
Right time to tweet them9:30am
Expected reply tweet25
Issue turnaround time25
Rank (amongst all ways to contact)5
Legibility of messaging76%
Customer service rating79%
Customer votes7,937
Information last updatedMon Mar 01 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Jersey Central Power & Light (JCP&L) Customer Service through Twitter

Jersey Central Power & Light (JCP&L) is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Jersey Central Power & Light (JCP&L) will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Jersey Central Power & Light (JCP&L) your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Jersey Central Power & Light (JCP&L) that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Jersey Central Power & Light (JCP&L)'s personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Jersey Central Power & Light (JCP&L)

Of the 5 way(s) to get in touch with Jersey Central Power & Light (JCP&L), customers like you claim that the best one is the 800-662-3115 option. From this page you can easily access all the possible contact information options for Jersey Central Power & Light (JCP&L) as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Jersey Central Power & Light (JCP&L)? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Jersey Central Power & Light (JCP&L)

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