Jersey Central Power & Light (JCP&L) Customer Care on Twitter

Getting Jersey Central Power & Light (JCP&L)'s Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 25 hours
Best time to tweet: ~3:45pm
#5 of 5 contacts
7,942 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Jersey Central Power & Light (JCP&L)

The ground wire is disconnected outside on the house
My problem is with my circuit breaker. Half my house is without power. I was told tha...
I'm a tenant and my landlord has the electric on a budget plan. She's telling me that t...
Power outage need fixed immediately and need call right away there are farm animals
can't connect to jcp&l web site in order to pay bill. A dns server problem?
JCP&L website will not connect. Info says DNS not available, can't find host name first...
Sold house need to cancel service
Switch service, just moved in
We are moving as we have sold our house. The closing is Friday, September **th, so we...
Street Light fixture by my residence NEEDS to be repaired.**I called on **** and spoke...
Power from pole is somehow backfeeding electricity on the coaxial cable, Comcast needs...
The power line to my house was rehung too low after being re-attached to the pole on...
Deleted my email from JCP&L before writing down amount due on my bill. Please call me b...

Get help with my issue

Jersey Central Power & Light (JCP&L) Twitter-based Customer Help - Stats

Twitter @ Handle@JCP_L
Call-back availableNO
Best hoursMon-Fri 8am-5pm EST
Right time to tweet them3:45pm
Expected reply tweet25
Issue turnaround time25
Rank (amongst all ways to contact)5
Legibility of messaging81%
Customer service rating74%
Customer votes7,942
Information last updatedFri Jul 01 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Jersey Central Power & Light (JCP&L) Customer Service through Twitter

Jersey Central Power & Light (JCP&L) is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Jersey Central Power & Light (JCP&L) will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Jersey Central Power & Light (JCP&L) your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Jersey Central Power & Light (JCP&L) that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Jersey Central Power & Light (JCP&L)'s personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Jersey Central Power & Light (JCP&L)

Of the 5 way(s) to get in touch with Jersey Central Power & Light (JCP&L), customers like you claim that the best one is the 800-662-3115 option. From this page you can easily access all the possible contact information options for Jersey Central Power & Light (JCP&L) as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Jersey Central Power & Light (JCP&L)? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Jersey Central Power & Light (JCP&L)

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