JackThreads Customer Care on Twitter

Getting JackThreads's Attention on Twitter by GetHuman

@JackThreads
Customer Twitter Account
Usually replies within: 2 hours
Best time to tweet: ~3:45pm
#4 of 4 contacts
507 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

JackThreads Twitter-based Customer Help - Stats

Twitter @ Handle@JackThreads
Call-back availableNO
Best hoursMon-Fri 9am-9pm EST
Right time to tweet them3:45pm
Expected reply tweet2
Issue turnaround time2
Rank (amongst all ways to contact)4
Legibility of messaging76%
Customer service rating74%
Customer votes507
Information last updatedWed Sep 16 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

JackThreads Customer Service through Twitter

JackThreads is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that JackThreads will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM JackThreads your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like JackThreads that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that JackThreads's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting JackThreads

Of the 4 way(s) to get in touch with JackThreads, customers like you claim that the best one is the 800-636-5225 option. From this page you can easily access all the possible contact information options for JackThreads as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach JackThreads? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact JackThreads

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