Indiegogo Customer Care on Twitter

Getting Indiegogo's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
563 customers have checked with GetHuman if Indiegogo has a Twitter address for customers in the last 45 days.
Indiegogo does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting Indiegogo

So my issue is that I wanted to purchase the "Be Still My Dog Of War" pledge for the up...
Caia- This project has been updated regularly with new delivery dates since ****.*Unfor...
Havent received my tuffy pack I was expecting it by the end of September I’ve got no no...
I'm still waiting for my roidmi vacuum cleaner. I'm getting zero support other than it...
I get the following error message, "An error occurred while processing your payment. Pl...
We are planning to launch our product on Indiegogo in the third week of October ****.*Q...
Hi guys,**I have waited in fain for your amazing Pamuslide earphones which I backed a w...
Can u call me at **********
We deactivated our account but when entering our product online, the Indiegogo page for...
I am writing for Andy Yang. **I’m part of the outreach team with JobsOhio (Ohio's econo...
Hi Indiegogo and DreamQii,**I backed in February of **** the Indiegogo Plexidrone Campa...
I want to do crowd funding for my new venture but I do not know how to use face book. C...
Hi, on **********, I purchased a Black view ****pro phone by bank transfer, I contacted...

Get help with my issue

Indiegogo Customer Service through Twitter

Indiegogo is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Email with Indiegogo.

Customer Support through Twitter in General

While we don't know of a Twitter username for Indiegogo, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting Indiegogo

Of the 3 way(s) to get in touch with Indiegogo, customers like you claim that the best one is the support@indiegogo.com option. From this page you can easily access all the possible contact information options for Indiegogo as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Indiegogo? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Indiegogo

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