Humana Customer Care on Twitter

Getting Humana's Attention on Twitter by GetHuman
Customer Twitter Account
  • Somebody from Humana usually replies within 9 hours.
  • GetHuman site vistors rank this #7 out of 7 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling Humana instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting Humana

I haven’t received my Humana card and I need to find a pharmacy for medical equipment
I've lost my wallet and don't know my id number. I've been told that it has changed.
Trying to figure out my daughters member id
its not letting me log into my account *it keeping saying error
hi my name is harjit singh user name is*Hsingh***its not working for the last * month*i...
Prior authorization request. *****@***.com
Need to speak to a representative
Need Humana money allowance*otc card
Moved. Changed address with social security, wondered if I have to change address with...
I have not received my humama otc allowance card
Need to talk to someone about insurance
I haven't gotten my enrollment package, My coverage started the first of the month. But...
I am a gold plus member and I need to have a MRI the facility is saying my copay is...

Humana Twitter-based Customer Help - Stats

Twitter @ Handle
Best hoursMon-Fri 8am-9pm EST
Right time to tweet them9am
Expected reply tweet9
Issue turnaround time18
Rank (amongst all ways to contact)7
Legibility of messaging51%
Customer service rating84%
Customer votes4,155
Information last updatedWed Dec 06 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

Humana Customer Service through Twitter

Humana is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Humana will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Humana your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Humana that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Humana's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Humana

Of the 7 way(s) to get in touch with Humana, customers like you claim that the best one is the 877-877-1051 option. From this page you can easily access all the possible contact information options for Humana as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Humana? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Humana

More Companies on Twitter

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!