Humana Customer Care on Twitter

Getting Humana's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 7 hours
Best time to tweet: ~3:45pm
#10 of 10 contacts
4,187 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Humana

My policy number is H********. I want to know if the drug Anoro Ellipta Is available an...
I want to know if the drug Anoro Elliot a is covered and the price. I just spoke with a...
I wish to know will my current policy renew automatically for the year **** ?**Thamks
Tried to apply for business health care insurance and requiring payroll. I am getting i...
I have moved to Texas and I need to change my primary physician on my insurance card to...
I don't have a Smart Phone, it is a land line and doesn't receive texts. Only have emai...
I have received two Evidence of Coverage booklets.*Both were for the wrong area. One wa...
I have Humana and I cannot find my new card since I moved I have moved to Texas and I n...
My contact with Humana is a COMEDY of errors. The last one is a call I received this mo...
I have called Humana on a number of occasions to not call me but email me when I need a...
Make sure my account is updated , I called a few weeks ago
Please let me know whether your organization hires remote international candidates to w...

Get help with my issue

Humana Twitter-based Customer Help - Stats

Twitter @ Handle@HumanaHelp
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them3:45pm
Expected reply tweet7
Issue turnaround time21
Rank (amongst all ways to contact)10
Legibility of messaging82%
Customer service rating75%
Customer votes4,187
Information last updatedThu Apr 15 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Humana Customer Service through Twitter

Humana is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Humana will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Humana your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Humana that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Humana's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Humana

Of the 10 way(s) to get in touch with Humana, customers like you claim that the best one is the 800-281-6918 option. From this page you can easily access all the possible contact information options for Humana as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Humana? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Humana

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