Humana Customer Care on Twitter

Getting Humana's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 15 hours
Best time to tweet: ~3pm
#10 of 10 contacts
4,184 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Humana

My account got locked for entering the wrong pass word can you reset it for me please
I am trying to figure out a policy number i am with a hospital
I have a different phone number it’s sending code to
I have been vaccinated with phizer * shots. but got what I think was covid.Was sick for...
I wanted to know if Humana covers dental and vision in Wyoming.
I am trying to find out the status of approx cal for a holter heart monitor as I’m havi...
Hello. I have only ever received one membership card for my advantage plan, issued...
Looking to subscribe to a new policy.
I think I was overcharged for a copay for my recent MRI
I wanted to make sure I was still enrolled in CompMed with my policy. My last premium...
Need a list of dentist
im trying to set up my account but don't have my Humana id
price of Eliquis *.* mg, ** count*price of Levaquin *** mg, ** count

Get help with my issue

Humana Twitter-based Customer Help - Stats

Twitter @ Handle@HumanaHelp
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them3pm
Expected reply tweet15
Issue turnaround time25
Rank (amongst all ways to contact)10
Legibility of messaging79%
Customer service rating72%
Customer votes4,184
Information last updatedThu Jun 23 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Humana Customer Service through Twitter

Humana is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Humana will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Humana your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Humana that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Humana's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Humana

Of the 10 way(s) to get in touch with Humana, customers like you claim that the best one is the 800-281-6918 option. From this page you can easily access all the possible contact information options for Humana as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Humana? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Humana

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