Groupon Customer Care on Twitter

Getting Groupon's Attention on Twitter by GetHuman

Customer Twitter Account
  • Somebody from Groupon usually replies within 11 hours.
  • GetHuman site vistors rank this #2 out of 3 ways to reach them.
It's not easy to talk to a person at Groupon. To get answers or explanations on how to fix customer service issues more quickly, start typing out the issue below and we will connect you with solutions in moments.

Recent reasons others tried tweeting Groupon

This has been ongoing since ** Oct . Numerous chasers to Groupon Customer Service...
El pedido me sale pendiente y lo he realizado hace dos horas. Y tengo que usarlo ahora...
I believe my account has been hacked, and someone is making purchases that I have not a...
My voucher just has order processing and on the paperwork says pending what is this about
Never received the groupon
can't access onlione account
Not able to order Hello Fresh from my groupon
When I looked into my bank account information I saw an order from Groupon that I didn...
I purchased a tarot card reading via phone in the US. It is not showing in MyGroupons
Voucher not loading up
I placed a Groupon order for Semaglutide. I failed to check my email within ** hours. I...
I purchased Exterior house wash w Groundwork’s lawn ******. $****And a charge $****This...
Please settle my amount I lost my money group on please help me withdraw my money

Groupon Twitter-based Customer Help - Stats

Twitter @ Handle@GrouponHelpUS
Best hoursMon-Sun 8am-6pm CST
Right time to tweet them9:30am
Expected reply tweet11
Issue turnaround time20
Rank (amongst all ways to contact)2
Legibility of messaging71%
Customer service rating84%
Customer votes41,023
Information last updatedThu Apr 18 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Groupon Customer Service through Twitter

Groupon is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Groupon will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Groupon your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Groupon that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Groupon's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Groupon

Of the 3 way(s) to get in touch with Groupon, customers like you claim that the best one is the Online Help option. From this page you can easily access all the possible contact information options for Groupon as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Groupon? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Groupon

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