GoPro Customer Care on Twitter

Getting GoPro's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
755 customers have checked with GetHuman if GoPro has a Twitter address for customers in the last 45 days.
GoPro does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting GoPro

I made a purchase on the **th for the GoPro Hero * and paid through PayPal and then rec...
I have a gopro hero * and just can't set it up. I tried over a year ago and gave up...
Got the wrong battery in the Dual Battery Charger * Battery package. Should have includ...
Hi. Gopros next day delivery costs **dollars extra. the deadline for next day delievery...
My order is not showing up when I search for it - it looks like there are a lot of comp...
My camera was dead and I couldn’t turn it on any more.*I spent a lot of time on chattin...
after a long chat on Friday, it was decided that my camera needed replaced , I had a ba...
I had a major issue with my go pro hero * black malfunctioning due to water leakage thr...
I cannot download the GoPro app because it says my phone is not compatible. It says thi...
I am writing regarding a recent purchase, I have always had a go pro I think they are b...
Hi there,**I recently bought a Hero* Black and took it on a trip to Colombia. I treated...
Dear Gopro,**This is just unbelievable!! I just gave away my Gopro Hero * Black to purc...
Hello,**I recently purchased the new Gopro Hero * Black.**I ran into some issues today...

Get help with my issue

GoPro Customer Service through Twitter

GoPro is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Live Chat with GoPro.

Customer Support through Twitter in General

While we don't know of a Twitter username for GoPro, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting GoPro

Of the 2 way(s) to get in touch with GoPro, customers like you claim that the best one is the Live Chat option. From this page you can easily access all the possible contact information options for GoPro as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach GoPro? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact GoPro

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