GoPro Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access GoPro customer support.

GoPro's Best Contact Information


How do I contact GoPro customer service?

A:GoPro does not have a customer service phone number, but you can contact them through live chat or their website.
Some customers prefer live chat even to a phone call.

Does GoPro offer 24 hour customer service?

A:Not by phone. But you can contact GoPro 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact GoPro Customer Service

There are other ways to contact GoPro customer service besides the phone. Below we list them by medium, from most to least popular.

GoPro Customer Service Live Chat

gopro.com - Customer Service
Click "Chat Us" on the right
Mon-Fri 6am-6pm, Sat-Sun 7am-4pm PST
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, GoPro provides this option.

Customer Help Desk / Web Support

gopro.com - Customer Service
Online customer service submission form
24 hours, 7 days
As a last, sometimes only, resort- GoPro customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with GoPro?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with GoPro, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What is GoPro?

GoPro is a leading brand specializing in versatile action cameras and accessories. Designed for adrenaline junkies and outdoor enthusiasts, GoPro cameras are compact, lightweight, and built to withstand extreme conditions. These cameras allow users to capture high-quality photos and videos from unique perspectives, and they are famous for their exceptional image stabilization and professional-grade features. GoPro cameras are known for their durability, waterproof capabilities, wide-angle lenses, and impressive video resolutions, ensuring stunning footage in virtually any environment. With a user-friendly interface and various mounting options, GoPro cameras have become a popular choice among athletes, adventure-seekers, vloggers, and content creators alike. Whether in action sports or everyday life, GoPro cameras empower individuals to capture and share their most exciting moments, enabling an immersive viewing experience for both the user and their audience.

How does a GoPro camera work?

A GoPro camera works by capturing high-quality photos and videos in various environments. It is a small, rugged, and waterproof device designed for adventure and action enthusiasts. The camera features a wide-angle lens that captures a broader field of view, allowing users to capture everything in the frame. To capture stunning footage, it utilizes advanced image stabilization technology to minimize camera shake and ensure smooth recordings. The camera is operated through a combination of physical buttons and an intuitive touchscreen interface, providing users with easy access to different settings and modes. Additionally, GoPro cameras can be controlled remotely using a smartphone or a dedicated remote control. With their durable construction and versatile mounting options, GoPro cameras deliver impressive images and videos in any setting, making them ideal for capturing thrilling moments and memorable experiences.

What accessories are compatible with GoPro cameras?

GoPro cameras are engineered to be compatible with a wide range of accessories. Whether you are an adrenaline junkie or an everyday user, GoPro has you covered. The list of compatible accessories is extensive, ranging from mounts and harnesses to remotes and batteries. Capture your adventures the way you want with accessories like chest mounts, head straps, floating hand grips, and tripods. For extreme sports enthusiasts, helmet mounts, surfboard mounts, and bike mounts are ideal choices. Additionally, GoPro cameras work seamlessly with a variety of gadgets such as smart remotes, spare batteries, dual chargers, and memory cards. Explore the vast selection of GoPro accessories to enhance your filming experience and unleash your creativity.

Top GoPro customer problems and solutions

Click the link above to get answers to just about any GoPro customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see GoPro's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a GoPro agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact GoPro anyways and help you with your issue. Over the last 18 months, 6,456 customers like you have come in search of a phone number for GoPro and helped us confirm they don't have one. Common reasons that people try to call GoPro customer support department include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call GoPro first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via chat or web. Unfortunately, right now GoPro doesn't have any phone numbers. It's not always clear what is the best way to talk to GoPro representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If GoPro Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for GoPro, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from GoPro customers like yourself.

GetHuman does not provide call center services or customer support operations for GoPro. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like GoPro. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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