FreedomPop Customer Care on Twitter

Getting FreedomPop's Attention on Twitter by GetHuman

@FreedomPopHelp
Customer Twitter Account
Usually replies within: 38 hours
Best time to tweet: ~10:15am
#6 of 10 contacts
6,716 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting FreedomPop

My name is Charissa Hissong and I have never been a customer of freedom pops nor do I w...
I had a FP account for years and paid for a plan to rollover data. sometime in the last...
I cancelled a freedom pop sim more than a year ago every month they take payments from...
OVERCHARGED AFTER REQUEST BEING IGNORED ..:( **I have asked you guys before to cancel o...
Two days ago I downgraded from my free trial premium hotspot plan to the minimum plan...
Finally got through to FreedomPop and they emailed me back that they didn't see odd use...
If you refuse to refund my $**.**, which is NOT posted anywhere, you are really committ...
I originally was on FreedomPop website checking out mobile hotspot. I had gotten all th...
I just documented a billing problem with FreedomPop. They had deducted$**.** and...
It has been a long time since I signed up for the free trial your company offers. I hav...
As you can see by this email from freedompop I called on ********** to cancel service b...
My monthly bill was just paid on the third $**.** which includes unlimited talk& text...
I am trying to talk to somebody that'll help me at FreedomPop the vice president the CE...

Get help with my issue

FreedomPop Twitter-based Customer Help - Stats

Twitter @ Handle@FreedomPopHelp
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them10:15am
Expected reply tweet38
Issue turnaround time41
Rank (amongst all ways to contact)6
Legibility of messaging71%
Customer service rating72%
Customer votes6,716
Information last updatedSun Nov 28 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

FreedomPop Customer Service through Twitter

FreedomPop is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that FreedomPop will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM FreedomPop your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like FreedomPop that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that FreedomPop's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting FreedomPop

Of the 10 way(s) to get in touch with FreedomPop, customers like you claim that the best one is the 888-701-1353 option. From this page you can easily access all the possible contact information options for FreedomPop as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach FreedomPop? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact FreedomPop

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