FreedomPop Customer Care on Twitter

Getting FreedomPop's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 38 hours
Best time to tweet: ~10:15am
#6 of 10 contacts
6,692 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting FreedomPop

I have a locked tracfone samsung phone but I want to use a freedompop sim card. How do...
My account got suspended and it says I'm supposed to get it back today but nothing has...
locked out of my account. *login: *****@***.com *password: C@mputer**** *however it doe...
Im interested in cancelling my freedompop account and receive my refund
Somehow Freedompop created two phone numbers for me.**********-is the one I need and I...
I am trying to activate my phone for the FreedomPop FREE Monthly Plan . I have the sim...
Im using the sim card to be used in a gps tracker and not for a cell phone. Im suppose...
I need to know what my account number and account pin are. I am trying to port out my...
My mobile broadband network is disconnected. When I try to connect the message is “Conn...
My Moto G* has been working with Freedompop service for * months. Now all of a sudden...
Texting and calling are not working. I paid for a year of service that I still have fiv...
I'm changing service providers and Freedompop hasn't released my phone number to be por...

Get help with my issue

FreedomPop Twitter-based Customer Help - Stats

Twitter @ Handle@FreedomPopHelp
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them10:15am
Expected reply tweet38
Issue turnaround time40
Rank (amongst all ways to contact)6
Legibility of messaging55%
Customer service rating88%
Customer votes6,692
Information last updatedFri Oct 23 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

FreedomPop Customer Service through Twitter

FreedomPop is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that FreedomPop will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM FreedomPop your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like FreedomPop that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that FreedomPop's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting FreedomPop

Of the 10 way(s) to get in touch with FreedomPop, customers like you claim that the best one is the 888-701-1353 option. From this page you can easily access all the possible contact information options for FreedomPop as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach FreedomPop? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact FreedomPop

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