Detroit Edison (DTE) Customer Care on Twitter

Getting Detroit Edison (DTE)'s Attention on Twitter by GetHuman

https://twitter.com/DTE_Energy?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Customer Twitter Account
  • Somebody from Detroit Edison (DTE) usually replies within 2 hours.
  • GetHuman site vistors rank this #3 out of 3 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling Detroit Edison (DTE) instead of messaging them on X (the website formerly called Twitter).

Detroit Edison (DTE) Twitter-based Customer Help - Stats

Twitter @ Handlehttps://twitter.com/DTE_Energy?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Best hoursMon-Sun 8am-11pm EST
Right time to tweet them10:15am
Expected reply tweet2
Issue turnaround time7
Rank (amongst all ways to contact)3
Legibility of messaging75%
Customer service rating87%
Customer votes301
Information last updatedSun Apr 14 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Detroit Edison (DTE) Customer Service through Twitter

Detroit Edison (DTE) is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Detroit Edison (DTE) will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Detroit Edison (DTE) your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Detroit Edison (DTE) that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Detroit Edison (DTE)'s personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Detroit Edison (DTE)

Of the 3 way(s) to get in touch with Detroit Edison (DTE), customers like you claim that the best one is the 800-477-4747 option. From this page you can easily access all the possible contact information options for Detroit Edison (DTE) as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Detroit Edison (DTE)? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Detroit Edison (DTE)

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