DSW Customer Care on Twitter

Getting DSW's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
5,825 customers have checked with GetHuman if DSW has a Twitter address for customers in the last 45 days.
DSW does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting DSW

I have placed * separate orders and I have been notified that ALL orders were cancelled...
My shoes were sent to an old address
My debit card was compromised & a charge was made to your company. I have filed a disp...
WHERE CAN I RETURN ITEMS PURCHASED ONLINE?
How are exchanges*returns made now that DSW stores are closed due to Covid? I am hesit...
I have not received my order yet it is showing that it was delivered. *The order number...
Check on order* **********
I ordered * pair of sandles and only received one pair. I was billed for both pairs...
I want to place an order why don’t u want my business making it so hard to spend money...
Why is so hard to so hard to place an order Iam a vip elite status
I received by order ***********. I am totally satisfied with the order but noticed tha...
Hello my concern Is that of my order ********** was not properly filled. why was I char...
I placed an order with DSW I used my rewards and suppose to have **% off sneakers with...

Get help with my issue

DSW Customer Service through Twitter

DSW is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Call DSW.

Customer Support through Twitter in General

While we don't know of a Twitter username for DSW, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting DSW

Of the 3 way(s) to get in touch with DSW, customers like you claim that the best one is the 866-379-7463 option. From this page you can easily access all the possible contact information options for DSW as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach DSW? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact DSW

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