ClickBank Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at ClickBank?
Q:
Does ClickBank offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 7am-6pm MST. The least busy day is Thursday, and the most busy day is Monday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Tuesday, and the shortest are on Thursday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for ClickBank below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this ClickBank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, then 0 then 1
Below are some clips we've found from ClickBank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling QlikBank.
For service in English, please press one.
Hello.
If you would like to participate in our two question post call survey about your experience today, please press one now."
Excerpt from a call with ClickBank
Monday, January 22, 2024 8:59 PM
What are the hours and when should I call?
ClickBank operates the call center for this 800-390-6035 phone number Mon-Fri 7am-6pm MT. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 736 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the ClickBank call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this ClickBank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like ClickBank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call ClickBank is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 736 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.
The best time to call ClickBank
In summation, the best day to call ClickBank is Thursday. In this case, it's a no-brainer. Thursday is not only the least busy day for calling this ClickBank number, but it is also the day with the shortest hold times.
Why Customers Call ClickBank
If you have time to do a bit of reading before you call ClickBank, we recommend you read over some of our problem-specific articles.
What is the ClickBank marketplace?
The ClickBank marketplace is a vast online platform that connects digital product creators with affiliates. It primarily focuses on offering a wide range of digital products, such as ebooks, software, and e-courses, that can be easily purchased and downloaded by customers worldwide. As a creator, you can list your product on the ClickBank marketplace and gain exposure to an extensive network of affiliates who promote your product in exchange for a commission on each sale. Affiliates play a vital role in driving traffic and generating sales, while ClickBank takes care of the payment processing, customer support, and tracking. With its user-friendly interface and robust analytics, the ClickBank marketplace serves as a powerful hub for sellers and affiliates to monetize their expertise and reach a global audience.
What is the ClickBank affiliate program?
The ClickBank affiliate program is a platform that enables individuals to earn commissions by promoting and selling products listed on ClickBank's marketplace. As an affiliate, you can choose from thousands of digital products across various niches, such as health, fitness, finance, and more. By signing up for the affiliate program, you gain access to unique affiliate links for each product, which you can promote via various channels, including websites, blogs, social media, or email marketing. When someone clicks on your affiliate link and makes a purchase, you earn a commission, which can range from 1% to 75% of the product's sale price. ClickBank handles the order processing, customer support, and commission payments, making it a hassle-free way to monetize your online presence.
What is ClickBank's refund policy?
ClickBank offers a 60-day refund policy for products purchased through their platform. If you are not satisfied with a product you have purchased, you can request a refund within 60 days of the purchase date. To initiate a refund, you need to go to their customer service page and provide your order number and other required details. ClickBank aims to process refunds promptly. However, the timing of the refund may vary depending on factors like the payment method used and the vendor's refund policy. It is important to note that ClickBank is a platform for digital products, and while they strive to ensure customer satisfaction, they are unable to guarantee refunds for certain products, such as downloadable software or online courses, if there are specific non-refundable policies mentioned by the vendor.
Top ClickBank customer service problems
Click the link above to get answers to just about any ClickBank customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to ClickBank, and their purpose. Are any of these similar to the reason you are trying to call?
Registration issue: "We've been trying to register with ClickBank but have been refused, is there a bug in the system or something we can do to work together?"- From a call lasting 5m 7s , Feb 8, 2024 6:03 PM
Unable to sign up as affiliate: "Caller encountering error message while trying to sign up as a ClickBank affiliate."- From a call lasting 2m 21s , Jan 22, 2024 8:59 PM
More ClickBank Customer Service Contacts
There are of course other ways to contact ClickBank customer service besides the phone. Below we list the best ones, by medium.
ClickBank Customer Service Live Chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, ClickBank provides this option.
ClickBank Customer Help Desk / Web Support
As a last, sometimes only, resort- ClickBank customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is ClickBank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ClickBank agent. This phone number is ClickBank's best phone number because 4,416 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-390-6035 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call ClickBank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, ClickBank has 1 phone number. It's not always clear what is the best way to talk to ClickBank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for ClickBank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like ClickBank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.