A:Binance does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Binance starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:
Does Binance offer 24 hour customer service?
A:Not by phone.But you can contact Binance 24/7 using other methods.Below is a list of customer service channels and hours.
How to contact Binance Customer Service
There are other ways to contact Binance customer service besides the phone. Below we list them by medium, from most to least popular.
As a last, sometimes only, resort- Binance customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with Binance?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Binance, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
If you are ready to open a Binance account, you can get started with a few easy steps. Accounts can be registered online or through the mobile app. You must provide documentation in the form of a government-issued ID or document as well as facial recognition verification before you can trade on Binance. Additionally, 2FA is required for withdrawals and as an added security measure.
The withdrawal limits on Binance vary based on the level of account verification. For accounts that are not verified, the daily withdrawal limit is set at 2 BTC. However, users have the option to increase this limit by completing the verification process. The level 1 verification allows for daily withdrawals up to 100 BTC, while level 2 verification increases the limit to a maximum of 200 BTC. The verification process includes providing personal information and supporting documents to meet the platform's compliance standards. New users are encouraged to complete the verification process to take advantage of higher withdrawal limits and enjoy a more comprehensive trading experience on Binance.
When you need to unlock your Binance account, you must submit a video showing your full face, your government ID, and a handwritten request with the current date to unlock your account to customer support. You will be contacted once the video is reviewed and the account is either unlocked or more information is needed.
Click the link above to get answers to just about any Binance customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.
Help me with my Binance issue
Conclusion and closing notes
You came here to see Binance's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Binance agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Binance anyways and help you with your issue. Over the last 18 months, NaN customers like you have come in search of a phone number for Binance and helped us confirm they don't have one. Common reasons that people try to call Binance customer support department include and other customer service issues. Rather than trying to call Binance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Binance doesn't have any phone numbers. It's not always clear what is the best way to talk to Binance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If Binance Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Binance, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Binance customers like yourself.
GetHuman does not provide call center services or customer support operations for Binance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Binance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.