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Austrian Airlines Customer FAQ

Top Answers & How-to Guides

What is Austrian Airlines's Phone Number?

The question we are asked most often is about how to talk to Austrian Airlines customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I travel with an infant?

Yes, you can travel with an infant on Austrian Airlines. We make every effort to accommodate families with infants to ensure a safe...
Ask any question you have about Austrian Airlines customer service, get an answer now.
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Flight Changes

How Do I Change My Flight with Austrian Airlines?

If something has come up that forces you to alter or cancel your Austrian airlines flight, you can quickly and easily do either one....
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Check-in Options

How do I check-in online?

To check-in online with Austrian Airlines, simply visit their website and enter your booking reference or e-ticket number along with...
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Special Meals

How do I request a special meal?

To request a special meal with Austrian Airlines, simply indicate your dietary preferences or restrictions at the time of booking your...
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Baggage Allowance

What is the baggage allowance for Austrian Airlines?

The baggage allowance for Austrian Airlines varies depending on the travel class and destination. For Economy Class passengers, the...
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Pets On Board

Can I bring a pet on board?

Yes, Austrian Airlines allows passengers to bring their pets on board, subject to certain conditions. Small dogs and cats weighing...
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Payment Methods

What are the accepted forms of payment?

Austrian Airlines accepts various forms of payment to provide convenience and flexibility to its customers. Currently, the accepted...
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Wi-Fi Service

Is there a Wi-Fi service on board?

Yes, Austrian Airlines provides Wi-Fi service on board its aircraft. Passengers can enjoy seamless connectivity throughout their flight,...
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Seat Booking

Can I book a seat in advance?

Yes, passengers can book a seat in advance with Austrian Airlines. We offer the option to reserve a seat during the booking process,...
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Cancellation Policies

What are the cancellation policies?

Our cancellation policies are designed to provide flexibility and convenience for our passengers. If you need to cancel your flight,...
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Loyalty Programs

Are there any loyalty programs for frequent flyers?

Yes, Austrian Airlines offers a loyalty program for frequent flyers called Miles & More. As a member of Miles & More, you can earn...
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Travel Classes

What are the available travel classes?

Austrian Airlines offers three travel classes to cater to passengers' preferences and requirements. The available travel classes are...
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Visa Requirements

Do I need a visa for my destination?

Whether or not you need a visa for your destination depends on your nationality and the country you plan to travel to. Different countries...
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Infant Travel

Can I travel with an infant?

Yes, you can travel with an infant on Austrian Airlines. We make every effort to accommodate families with infants to ensure a safe...
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Help me with my Austrian Airlines customer service issue

Ask any question you have about Austrian Airlines customer service. We will do our best to get you answers right away.
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