How Do I Change My Flight with Austrian Airlines?
If something has come up that forces you to alter or cancel your Austrian airlines flight, you can quickly and easily do either one. You can rebook the flight online and cancel the flight by phone. Depending on when you make the changes, you may also have to pay fees.
Sometimes, life's little emergencies force you to change your plans. If you booked a flight with Austrian and need to change or cancel your trip, you should know how to do so quickly, and for as little money as possible. Keep reading to learn how.
Austrian's Flight Change Policy
Rebooking a flight, or changing the point of arrival or departure, can be done up until two hours before the flight. The fare for the new flight will be charged at the current rate, not the rate that applied when the original flight was booked. No discounts apply to the rebooking charge. A rebooking fee of €30 will be charged for adult and child passengers. Infants' tickets can be rebooked without a fee. If the new fare is lower than the original one, the amount refunded will be determined at the rate of the original fare.
Canceling a flight incurs the following fees:
- Canceling one day before the flight: 100% of the original fare
- Canceling two to 14 days before the flight: 20% of the original fare
- Canceling 15 to 29 days before the flight: 10% of the original fare
- Canceling 30 or more days before the flight: free
The minimum fee for cancellation is €30.
How to Rebook an Austrian Flight
To rebook your flight, follow these instructions:
- Go to Austrian's home page
- Log in to your account
- Select Manage Booking
- Enter the requested information about your flight
- Click on Continue
- Make the changes to your itinerary
- Save the changes
A new ticket will be sent to you after you complete these steps.
Cancelling Your Austrian Flight
To cancel your flight, you should call an Austrian representative. Have your ticket number and other flight information ready when you place the call.
Contacting Austrian
If you have any other questions or need additional help, you can contact an Austrian customer service representative by help forum as well as by phone.
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