Austrian Airlines offers customers the ability to request an upgrade, but the specifics can depend on various factors such as the type of ticket purchased, the availability of seats in the desired class, and the policies in place for your particular flight. Generally, upgrades can be requested online through the Austrian Airlines website, especially if the traveler is a member of the frequent flyer program, Miles & More.
Additionally, upgrades may also be available for purchase at check-in or at the airport, subject to availability. It is always a good idea to check the most current information on the Austrian Airlines website regarding upgrade policies, as these can change and may vary by flight and fare class. Exploring these options before traveling can help in understanding how to make an upgrade request effectively.