AmeriCredit Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at AmeriCredit?
A:Do NOT respond to the "push 1 if you would like this in English" "push 2 for Spanish" .. OR do not enter any account numbers or social security number... it was only about 10 seconds until someone answered. You can also use our free service that can talk to AmeriCredit for you and report back. Q:
Does AmeriCredit offer 24 hour customer service?
A:Not at this number; hours here are Mon-Thu 7am-8pm, Fri 7am-7pm, Sat 7am-4pm CST. The least busy day is Saturday, and the most busy day is Monday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:The average hold time is 3 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for AmeriCredit below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this AmeriCredit phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Do NOT respond to the "push 1 if you would like this in English" "push 2 for Spanish" .. OR do not enter any account numbers or social security number... it was only about 10 seconds until someone answered.
Below are some clips we've found from AmeriCredit's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Hi. This is GM Financial.
I'm Nancy, your virtual assistant. I'm here to help."
Excerpt from a call with AmeriCredit
Monday, February 19, 2024 9:33 PM
What are the hours and when should I call?
AmeriCredit operates the call center for this 800-284-2271 phone number Mon-Thu 7am-8pm, Fri 7am-7pm, Sat 7am-4pm CT. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 64 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the AmeriCredit call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AmeriCredit phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AmeriCredit staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call AmeriCredit is Saturday. The most busy day to call is Monday, which averages 1050% more phone calls by comparison. Again, this is based on a sample of 64 calls made with our AI-powered, web-based phone in the last 90 days.
- Mon
- Busiest
- Tue
- Wed
- Thu
- Fri
- Sat
- Quietest
The shortest wait on hold
We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.
The best time to call AmeriCredit
In summation, the best day to call AmeriCredit is Friday.
Why Customers Call AmeriCredit
If you have time to do a bit of reading before you call AmeriCredit, we recommend you read over some of our problem-specific articles.
What is AmeriCredit?
AmeriCredit is a leading auto finance company specializing in providing loan and leasing options for consumers purchasing vehicles. With years of expertise in the field, AmeriCredit offers financing solutions to individuals with various credit backgrounds, including those with less-than-perfect credit scores. As a subsidiary of General Motors Financial Company, AmeriCredit has the advantage of providing competitive rates and flexible terms for both new and used car purchases. Beyond financing, AmeriCredit also provides online account management tools, payment options, and customer support to ensure a seamless experience for their customers throughout the lifetime of their vehicle loan or lease. With a commitment to helping individuals get behind the wheel of their dream car, AmeriCredit is the trusted choice for auto financing.
What are the benefits of choosing AmeriCredit?
By choosing AmeriCredit, customers enjoy numerous benefits. Firstly, AmeriCredit offers flexible financing options to suit individual needs and budgets, allowing customers to purchase the vehicle of their choice without immense financial strain. Secondly, AmeriCredit provides competitive interest rates, ensuring customers receive affordable loan terms. Moreover, AmeriCredit has a quick and streamlined loan application process, saving customers time and hassle. Additionally, AmeriCredit has a vast network of dealerships nationwide, giving customers a wide range of vehicle options and the convenience of finding a dealership close to them. Furthermore, AmeriCredit values customer satisfaction and provides exceptional customer service, offering support and guidance throughout the entire loan process. Lastly, AmeriCredit reports customer loan payments to major credit bureaus, helping customers build or rebuild their credit scores.
What services does AmeriCredit provide?
AmeriCredit provides a range of services that cater to individuals seeking financial solutions. As a leader in automotive financing, our primary service is providing loans and leases to customers for the purchase of vehicles. Through our extensive network of authorized dealerships, we offer flexible financing options to accommodate various credit profiles. Our dedicated team ensures a seamless application process, quick approvals, and competitive interest rates. In addition, AmeriCredit provides convenient online account management tools, allowing customers to make payments, view statements, and access important account information at their convenience. Furthermore, we offer outstanding customer service, with knowledgeable representatives available to address any inquiries or concerns. AmeriCredit strives to empower customers with the financial means to drive their dreams.
Top AmeriCredit customer service problems
Click the link above to get answers to just about any AmeriCredit customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More AmeriCredit Customer Service Contacts
There are of course other ways to contact AmeriCredit customer service besides the phone. Below we list the best ones, by medium.
AmeriCredit Customer Help Desk / Web Support
As a last, sometimes only, resort- AmeriCredit customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is AmeriCredit's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a AmeriCredit agent. This phone number is AmeriCredit's best phone number because 1,158 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-284-2271 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call AmeriCredit first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, AmeriCredit has 1 phone number. It's not always clear what is the best way to talk to AmeriCredit representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for AmeriCredit. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like AmeriCredit. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.