AirBnB Customer Care on Twitter

Getting AirBnB's Attention on Twitter by GetHuman

https://twitter.com/airbnbhelp?lang=en
Customer Twitter Account
  • Somebody from AirBnB usually replies within 23 hours.
  • GetHuman site vistors rank this #5 out of 5 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling AirBnB instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting AirBnB

We lost our phone and the person that lost it was communicating with the owner of the a...
I lost my phone end in **** *I have a new number phone, but i use the same email and ca...
I need to adjust my reservation in order to pay the correct amount. The host has agreed...
Ich m*chte gern einen Betrugsfall melden. *Wir hatten eine zu mietende *-Raum-Wohnung i...
Hello!**On ** March and on * April, I received an e-mail message from Airbnb warning me...
Asking for help :** Serious complaints: **. In the Airbnb retaliation comments, the ill...
My home country is Namibia. I have visited South Africa and have made various reservati...
Bonjour cher membre, je suis Balla Moussa Conde r*sident actuellement en allemagne et j...
Zdravo nije mi isplacen novac na racun.prvobitno sam odabrala nacin isplate preko payon...
Hello! I went back from the Reserve page to check what the Host's check-in time was and...
The host misrepresented the property as non smoking, we left after the first night of t...
Yes, I just got a new phone and then my friend turned my service off, then the phone wa...
I'm a superhost working with Airbnb since ****, and it's been * months I'm waiting to r...

AirBnB Twitter-based Customer Help - Stats

Twitter @ Handlehttps://twitter.com/airbnbhelp?lang=en
Best hours24 hours, 7 days
Right time to tweet them10:45am
Expected reply tweet23
Issue turnaround time23
Rank (amongst all ways to contact)5
Legibility of messaging55%
Customer service rating69%
Customer votes22,999
Information last updatedSat Mar 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

AirBnB Customer Service through Twitter

AirBnB is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that AirBnB will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM AirBnB your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like AirBnB that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that AirBnB's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting AirBnB

Of the 5 way(s) to get in touch with AirBnB, customers like you claim that the best one is the 855-424-7262 option. From this page you can easily access all the possible contact information options for AirBnB as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach AirBnB? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact AirBnB

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