How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Aer Lingus phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
What are the hours and when should I call?
Aer Lingus operates the call center for this 516-622-4226 phone number Mon-Fri 8am-6:30pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 4,435 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Aer Lingus phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Aer Lingus staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Aer Lingus is Friday.The most busy day to call is Tuesday.Again, this is based on a sample of 4,435 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Wednesday.
The best time to call Aer Lingus
In summation, the best day to call Aer Lingus is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Aer Lingus staffs the call center well on Friday.
Why Customers Call Aer Lingus
If you have time to do a bit of reading before you call Aer Lingus, we recommend you read over some of our problem-specific articles.
Aer Lingus is a flight operator that provides transatlantic and European flights. If you have a lot of baggage, its best to let the airline know at the time of booking. You can take up to 70 pounds of checked luggage and will be charged excess baggage at the airport if you are over this weight limit.
Aer Lingus offers multiple convenient options for checking in. Firstly, passengers can opt for online check-in, accessible from 30 hours up to 2 hours prior to departure. This option allows travelers to select seats, print boarding passes or receive them electronically. Alternatively, passengers can check in at the airport using self-service kiosks or dedicated check-in desks, available for both regular and premium customers. Additionally, mobile check-in is available through Aer Lingus' app, facilitating a hassle-free process with boarding passes on smartphones. Lastly, for certain destinations, customers can avail of US Customs and Border Protection pre-clearance at selected airports, which essentially allows for immigration and customs procedures to be conducted in advance, streamlining the arrival process. Aer Lingus ensures these varied check-in options cater to passengers' convenience and travel preferences.
Aer Lingus has a comprehensive policy for unaccompanied minors to ensure their safety and a hassle-free journey. Children aged 5-11 will be accepted as unaccompanied minors, while those aged 12-15 can choose whether they require this service or not. Additionally, there is a nominal fee for each flight segment. The child will be escorted and supervised by trained staff throughout the journey, including check-in, boarding, and during the flight. Parents or guardians are required to remain at the airport until the flight has departed and provide contact details for the person collecting the child at the destination. Aer Lingus prioritizes their comfort by offering pre-boarding and providing assistance with any necessary connections. All these measures aim to ensure the well-being and peace of mind for both children and parents when traveling with Aer Lingus.
Click the link above to get answers to just about any Aer Lingus customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Aer Lingus is extracted from issues that customers have reported to GetHuman.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Aer Lingus will reply our your email.
Aer Lingus Customer Service on X (formerly Twitter)
Aer Lingus, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
As a last, sometimes only, resort- Aer Lingus customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Aer Lingus's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aer Lingus agent. This phone number is Aer Lingus's best phone number because 26,610 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 516-622-4226 include Cancel flight, Change flight, Baggage problem, Make a booking, Complaint and other customer service issues. The Aer Lingus call center that you call into has employees from Ireland and is open Mon-Fri 8am-6:30pm ET according to customers. In total, Aer Lingus has 2 phone numbers. It's not always clear what is the best way to talk to Aer Lingus representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Aer Lingus. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Aer Lingus. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.