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Advisory, Conciliation and Arbitration Service UK Customer FAQ

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What is Advisory, Conciliation and Arbitration Service UK's Phone Number?

The question we are asked most often is about how to talk to Advisory, Conciliation and Arbitration Service UK customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does ACAS charge any fees for its services?

No, ACAS does not charge any fees for its services. The Advisory, Conciliation and Arbitration Service in the UK offers free and impartial...
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Overview

What is the Advisory, Conciliation and Arbitration Service (ACAS)?

The Advisory, Conciliation and Arbitration Service (ACAS) is an independent organization in the UK that provides impartial advice,...
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What services does ACAS provide?

ACAS provides a range of valuable services to help both employers and employees resolve workplace disputes. Firstly, they offer free...
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Mediation and Arbitration

What is conciliation?

Conciliation is a voluntary and informal process where an independent third party, known as a conciliator, helps to facilitate communication...
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What is arbitration?

Arbitration is an alternative method of resolving disputes outside of traditional court proceedings. It involves a neutral third party,...
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Is ACAS' service confidential?

Yes, ACAS' service is confidential. ACAS places high importance on confidentiality to ensure a safe and trustful environment for resolving...
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Can ACAS provide legal advice?

No, ACAS does not provide legal advice. ACAS is an independent and impartial organization that provides various services to help employers...
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Dispute Resolution

How does ACAS mediate workplace disputes?

ACAS mediates workplace disputes by providing a neutral third party to facilitate communication and negotiations between conflicting...
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Can ACAS help with unfair dismissal cases?

Yes, ACAS can assist with unfair dismissal cases. ACAS provides free and impartial advice to both employers and employees on workplace...
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What happens if both parties do not agree to conciliation or arbitration?

If both parties do not agree to conciliation or arbitration, further options are available. Firstly, it is essential to attempt informal...
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Are employers required to participate in ACAS conciliation?

Yes, employers are not legally obligated to participate in ACAS (Advisory, Conciliation and Arbitration Service) conciliation. However,...
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Fees

Does ACAS charge any fees for its services?

No, ACAS does not charge any fees for its services. The Advisory, Conciliation and Arbitration Service in the UK offers free and impartial...
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