What is conciliation?

Conciliation is a voluntary and informal process where an independent third party, known as a conciliator, helps to facilitate communication and resolve disputes between employers and employees. It is commonly used in cases concerning employment rights, workplace disputes, or collective bargaining negotiations. The conciliator acts as a neutral intermediary, assisting both parties in finding a mutually acceptable resolution to their conflict. They do not give advice or make decisions but instead encourage dialogue, clarify misunderstanding, and explore potential solutions. Conciliation is seen as an effective alternative to litigation, as it is quicker, less formal, and less expensive. It aims to foster cooperation and maintain working relationships, while allowing parties to retain control over the outcome of their dispute.