Is ACAS' service confidential?

Yes, ACAS' service is confidential. ACAS places high importance on confidentiality to ensure a safe and trustful environment for resolving workplace disputes. The information shared during the conciliation process remains strictly confidential and is not disclosed to any other party without the consent of those involved. However, there are a few exceptions where ACAS may need to disclose information, such as when there is a legal requirement or when there is a risk of harm to an individual. ACAS takes appropriate measures to safeguard personal data and adheres to the General Data Protection Regulation (GDPR) guidelines. Overall, confidentiality is a fundamental aspect of ACAS' service, promoting open discussions and effective resolution of workplace issues.