Toll-free·Calls Customer Service·Most popular MedSolutions number
Q:
How do I talk to a live human at MedSolutions?
A:Don't press anything and wait for receptionist
Q:
Does MedSolutions offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Tuesday, and the most busy day is Friday. Details
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Thursday, and the shortest are on Wednesday.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this MedSolutions phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press anything and wait for receptionist
What are the hours and when should I call?
MedSolutions operates the call center for this 800-467-6424 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 83 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this MedSolutions phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like MedSolutions staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call MedSolutions is Tuesday.The most busy day to call is Friday.Again, this is based on a sample of 83 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
The best time to call MedSolutions
In summation, the best day to call MedSolutions is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that MedSolutions staffs the call center well on Tuesday.
Why Customers Call MedSolutions
If you have time to do a bit of reading before you call MedSolutions, we recommend you read over some of our problem-specific articles.
MedSolutions is a leading healthcare management company offering advanced solutions in the field of medical cost management. Our expertise lies in partnering with payers, such as health insurance companies, to optimize healthcare expenditure without compromising the quality of patient care. Through our innovative utilization management and radiology benefits management programs, we aim to provide cost-effective and medically appropriate healthcare services. MedSolutions ensures that patients receive the right care at the right time and in the right setting. Our comprehensive approach includes prior authorization, claims management, and peer-reviewed clinical guidelines to drive efficient utilization of healthcare resources. With a focus on improving outcomes and reducing costs, MedSolutions is a trusted ally for payers navigating the complex world of healthcare management.
MedSolutions operates as a leading healthcare management organization to provide effective solutions for medical imaging and related services. Through a streamlined process, MedSolutions works with health plans, referring physicians, and imaging providers to ensure quality care and cost efficiency. The process commences when a physician orders a diagnostic procedure for a patient. MedSolutions verifies the appropriateness of the request using evidence-based guidelines and clinical expertise. If necessary, the MedSolutions team collaborates with the physician to obtain a more suitable alternative. Once approved, MedSolutions schedules the procedure with an in-network imaging provider. After the imaging is complete, MedSolutions coordinates radiologist interpretation, ensuring accurate and timely results. These results are then securely shared with the referring physician, enabling appropriate follow-up care. By facilitating appropriate imaging and reducing unnecessary procedures, MedSolutions prioritizes patient care, effective utilization, and cost containment within the healthcare system.
MedSolutions offers a comprehensive range of healthcare service solutions aimed at improving patient care and controlling costs. Our services include utilization management, prior authorization, imaging and diagnostic management, musculoskeletal management, oncology management, and cardiology management. Through our utilization management program, we ensure that healthcare resources are utilized efficiently and appropriately, reducing unnecessary procedures and costs. Our prior authorization service streamlines the approval process for certain medical procedures, ensuring they are medically necessary and cost-effective. MedSolutions also offers advanced imaging and diagnostic management services, ensuring accurate and timely diagnoses. Our musculoskeletal, oncology, and cardiology management services focus on enhancing patient outcomes and quality of care. In summary, MedSolutions aims to provide a comprehensive suite of solutions that improve patient care, affordability, and outcomes.
Click the link above to get answers to just about any MedSolutions customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More MedSolutions Customer Service Contacts
There are of course other ways to contact MedSolutions customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- MedSolutions customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is MedSolutions's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a MedSolutions agent. This phone number is MedSolutions's best phone number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-467-6424 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call MedSolutions first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, MedSolutions has 1 phone number. It's not always clear what is the best way to talk to MedSolutions representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for MedSolutions. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like MedSolutions. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.