myFICO Customer Service

Phone Number & Contact Info

myFICO's Best Phone Number

Toll-free·Calls Customer Service·Most popular myFICO number

How do I talk to a live human at myFICO?

A:Press 1, then 3, then 2

Does myFICO offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 6am-6pm, Sat 7am-4pm PST. The least busy day is Monday, and the most busy day is Wednesday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this myFICO phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, then 3, then 2

What are the hours and when should I call?

myFICO operates the call center for this 800-319-4433 phone number Mon-Fri 6am-6pm, Sat 7am-4pm PT. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 155 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this myFICO phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like myFICO staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call myFICO is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 155 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call myFICO

In summation, the best day to call myFICO is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that myFICO staffs the call center well on Monday.

Why Customers Call myFICO

If you have time to do a bit of reading before you call myFICO, we recommend you read over some of our problem-specific articles.

What is myFICO and how does it work?

myFICO is a trusted platform that provides consumers access to their credit scores and credit reports from the three major credit bureaus. It uses the FICO scoring model, which is widely used by lenders to make credit-related decisions. myFICO derives credit scores based on an individual's credit history, payment patterns, debt levels, and other factors. To get started, users must sign up and choose a subscription plan. They then need to verify their identity and gain access to their credit reports and scores. myFICO offers various additional features, including credit monitoring, which alerts users to changes in their credit profiles. It also provides tools and resources to help users understand and improve their credit scores. The platform helps users gain insights into their creditworthiness and empowers them to make more informed financial decisions.

Is my personal information secure on myFICO?

Yes, your personal information is securely protected on myFICO. Safeguarding your data is our top priority. We strictly adhere to industry-standard security measures to prevent unauthorized access or disclosure of your information. We utilize encryption technology and robust firewalls to safeguard your personal data against cyber threats. In addition, myFICO undergoes regular security audits and updates to ensure the highest level of protection. We also employ strict access controls, limiting data access to only necessary personnel. Rest assured, your personal information is handled with the utmost confidentiality and complies with all relevant privacy laws. At myFICO, our commitment to your privacy and security is unwavering.

What are the different membership plans available on myFICO?

myFICO offers three different membership plans: FICO Basic, FICO Advanced, and FICO Premier. The FICO Basic plan provides access to a credit report and FICO Scores from one credit bureau. It allows you to monitor changes in your credit profile and receive alerts when potential fraudulent activity is detected. The FICO Advanced plan includes these features along with credit monitoring and alerts from all three major credit bureaus, as well as access to credit simulators and identity theft monitoring. The FICO Premier plan offers the most comprehensive features, including credit monitoring and alerts from all three major credit bureaus, full access to credit reports and FICO Scores, as well as identity theft monitoring and insurance. Choose the plan that best suits your needs for credit monitoring and protection.

Top myFICO customer service problems

Click the link above to get answers to just about any myFICO customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More myFICO Customer Service Contacts

There are of course other ways to contact myFICO customer service besides the phone. Below we list the best ones, by medium.

myFICO Customer Help Desk / Web Support

myfico.custhelp.com - Customer Service
Online customer service support
As a last, sometimes only, resort- myFICO customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is myFICO's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a myFICO agent. This phone number is myFICO's best phone number because 930 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-319-4433 include Check credit score, Fix credit score, Question, Complaint and other customer service issues. Rather than trying to call myFICO first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, myFICO has 1 phone number. It's not always clear what is the best way to talk to myFICO representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for myFICO. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like myFICO. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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