iHeartMedia Customer Service

Phone Number & Contact Info

iHeartMedia's Best Phone Number

210-822-2828
Calls Corporate Offices·Most popular iHeartMedia number
Q:

How do I talk to a live human at iHeartMedia?

A:Calling this iHeartMedia number should go right to a real human being
Q:

Does iHeartMedia offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-5pm EST. The least busy day is Wednesday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this iHeartMedia phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this iHeartMedia number should go right to a real human being
In fact, much of this information on this page is superfluous because this iHeartMedia phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

iHeartMedia operates the call center for this 210-822-2828 phone number Mon-Fri 8am-5pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 214 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this iHeartMedia phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like iHeartMedia staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call iHeartMedia is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 214 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call iHeartMedia

In summation, the best day to call iHeartMedia is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that iHeartMedia staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call iHeartMedia

If you have time to do a bit of reading before you call iHeartMedia, we recommend you read over some of our problem-specific articles.

What is iHeartMedia?

iHeartMedia is a leading global media and entertainment company that specializes in the audio and podcasting industry. With a vast network of radio stations, digital platforms, and live events, iHeartMedia offers a diverse range of content for audiences worldwide. It operates over 850 radio stations across the United States, reaching millions of listeners every day. iHeartMedia also owns and operates the popular iHeartRadio app, which provides access to thousands of radio stations, podcasts, and curated playlists. The company is actively involved in producing high-quality podcasts, with a wide variety of genres and topics available to cater to different interests. Through its extensive reach and innovative digital platforms, iHeartMedia aims to connect people with their favorite music, news, sports, and entertainment wherever they are.

Is iHeartMedia available internationally?

Yes, iHeartMedia is available internationally. With a strong presence in over 150 markets across the United States and an extensive digital platform, iHeartMedia has expanded its reach to a global audience. Through its iHeartRadio app and website, users from all over the world can access live radio stations, music playlists, podcasts, and personalized recommendations. iHeartMedia has also partnered with numerous international radio stations and media companies to bring their content to a wider audience. Whether you are in the United States or abroad, you can enjoy iHeartMedia's vast selection of entertainment and stay connected to your favorite radio stations and content creators no matter where you are.

What devices are compatible with iHeartMedia?

iHeartMedia is compatible with a wide range of devices, allowing you to enjoy your favorite content anytime, anywhere. The iHeartMedia app is available for download on both iOS and Android devices, including smartphones and tablets. Whether you have an iPhone, iPad, or an Android device, you can easily access iHeartMedia's vast selection of radio stations, podcasts, and playlists. In addition to mobile devices, iHeartMedia can also be accessed on desktop computers through their website. This versatility ensures that you can stay connected to your preferred entertainment on the go or in the comfort of your home. With iHeartMedia, you have the flexibility to listen to your favorite content across various devices, making it a convenient choice for all.

Top iHeartMedia customer service problems

Click the link above to get answers to just about any iHeartMedia customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is iHeartMedia's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a iHeartMedia agent. This phone number is iHeartMedia's best phone number because 1,284 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 210-822-2828 include Delivery problem, Cancel subscription, Complaint and other customer service issues. Rather than trying to call iHeartMedia first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, iHeartMedia has 1 phone number. It's not always clear what is the best way to talk to iHeartMedia representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for iHeartMedia. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like iHeartMedia. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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