iGo.com Customer Service

Phone Number & Contact Info

iGo.com's Best Phone Number

Toll-free·Calls Customer Service·Most popular iGo.com number

How do I talk to a live human at iGo.com?

A:Calling this iGo.com number should go right to a real human being

Does iGo.com offer 24 hour customer service?

A:Not at this number; hours here are Mon-Sat 7am-7pm, Sun 7am-4pm PST. The least busy day is Monday, and the most busy day is Tuesday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this iGo.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this iGo.com number should go right to a real human being
Below are some clips we've found from iGo.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Hello. Please listen carefully as the number you have dialed may have changed. Calls are recorded for quality assurance. Press one now for English. Thank you for calling the savings and rewards line."
Excerpt from a call with iGo.com
Sunday, January 21, 2024 4:49 PM

The first phone menu

"Hi. Please listen carefully as the number you have dialed may have changed. Calls are recorded for quality assurance. We need to get you to a live agent. In order to transfer your call, we need to let you know you have been selected for one hundred dollars in rewards. Please make your selection now. You don't wanna miss out on this fantastic offer. Or press any key now to speak to a live agent.
Press one now to be connected.
Again, congratulations, and simply press one now to be connected to a live agent and claim your gift today."
Excerpt from a call with iGo.com
Monday, April 8, 2024 10:37 PM
In fact, much of this information on this page is superfluous because this iGo.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

iGo.com operates the call center for this 888-205-0093 phone number Mon-Sat 7am-7pm, Sun 7am-4pm PT. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 32 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this iGo.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like iGo.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call iGo.com is Monday. The most busy day to call is Tuesday. Again, this is based on a sample of 32 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.

The best time to call iGo.com

In summation, the best day to call iGo.com is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that iGo.com staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call iGo.com

Below is a sample of recent calls to iGo.com, and their purpose. Are any of these similar to the reason you are trying to call?
: "undefined"
- From a call lasting 49s , Jul 9, 2024 1:44 PM
Inquiring about insurance: "Is this the Igo Insurance Company?"
- From a call lasting 1m 15s , Jan 21, 2024 4:49 PM

More iGo.com Customer Service Contacts

There are of course other ways to contact iGo.com customer service besides the phone. Below we list the best ones, by medium.

iGo.com Customer Email Addresses

support@igo.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and iGo.com will reply our your email.

iGo.com Customer Help Desk / Web Support

igo.com - Customer Service
Online customer service submission form
As a last, sometimes only, resort- iGo.com customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is iGo.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a iGo.com agent. This phone number is iGo.com's best phone number because 192 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-205-0093 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call iGo.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, iGo.com has 1 phone number. It's not always clear what is the best way to talk to iGo.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for iGo.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like iGo.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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