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eReleases Customer Service

Phone Number & Contact Info

eReleases's Best Phone Number

410-931-2966
Calls Customer Service·Most popular eReleases number
Q:

How do I talk to a live human at eReleases?

A:This was easy. I call and a human answers. Ask to speak to an editor. They have lots of helpful editors on staff - no pushy sales people.
Q:

Does eReleases offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this eReleases phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: This was easy. I call and a human answers. Ask to speak to an editor. They have lots of helpful editors on staff - no pushy sales people.

What are the hours and when should I call?

eReleases operates the call center for this 410-931-2966 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 12 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this eReleases phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like eReleases staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call eReleases is Thursday. The most busy day to call is Friday. Again, this is based on a sample of 12 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call eReleases

In summation, the best day to call eReleases is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that eReleases staffs the call center well on Thursday.

Why Customers Call eReleases

If you have time to do a bit of reading before you call eReleases, we recommend you read over some of our problem-specific articles.

What is eReleases?

eReleases is a leading press release distribution service that helps businesses share their news with the media and reach their target audience effectively. It offers a simple and cost-effective platform to distribute press releases to a wide network of journalists, bloggers, and influencers. eReleases ensures that press releases are optimized for search engines, increasing the chances of gaining exposure and improving online visibility. With a team of experienced editors, eReleases also helps businesses write and refine their press releases to maximize impact. The service covers a broad range of industries and provides distribution options tailored to meet specific needs, including regional, national, and industry-specific distribution. Overall, eReleases simplifies the press release process and empowers businesses to effectively communicate their news to the right people.

How does eReleases work?

eReleases is a leading press release distribution service that connects businesses with journalists, bloggers, and media outlets. Our platform simplifies the press release process, ensuring maximum visibility and impact. To get started, simply create an account on our website and choose from our variety of distribution plans. Afterwards, you'll be prompted to submit your press release online, allowing you to include multimedia elements such as images and videos. Our team of professional editors will review your submission, offering suggestions to enhance its newsworthiness and effectiveness. Once approved, your press release will be distributed to our extensive network of media contacts, including journalists, newspapers, magazines, and online platforms. Detailed distribution reports are provided to track performance. eReleases also guarantees that your press release will be distributed to at least one national newswire service, further expanding its reach. With extensive experience and trusted delivery channels, eReleases is the partner you need to amplify your brand's message.

What services does eReleases provide?

eReleases is a leading press release distribution service that provides a range of comprehensive solutions to effectively connect businesses with media outlets and target audiences. With a global reach, eReleases enables companies to amplify their brand visibility, increase online presence, and attract media attention. The services offered include professional press release writing, editing, and distribution to an extensive network of journalists, editors, and newsrooms. eReleases ensures maximum exposure through their national, regional, and industry-specific distribution channels. Their distribution lists include reputable media outlets, bloggers, influencers, and news agencies. Additionally, eReleases offers press release tracking and reporting features, allowing businesses to gauge the impact and reach of their releases. With a commitment to delivering reliable and efficient services, eReleases assists businesses in effectively communicating their news, announcements, and stories to a vast audience.

Top eReleases customer service problems

Click the link above to get answers to just about any eReleases customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is eReleases's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a eReleases agent. This phone number is eReleases's best phone number because 72 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 410-931-2966 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call eReleases first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, eReleases has 1 phone number. It's not always clear what is the best way to talk to eReleases representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for eReleases. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like eReleases. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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