Zipcar Customer Service Phone Number

Hold time now: 11 mins (avg 10)
Best time to call: 10:45am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 3 then press 2
Zipcar's #1 Phone Number

Other customers got on the phone recently because:

I have just applied to be a zipcar member and have to get to my university tomorrow wit...
I just created a Zipcar account but I am having trouble finishing the application. I go...
When I try to log in to my account it doesn't log in and instead just sends me back to...
I had an account and was waiting for my zipcard to be sent and was told that it was sen...
Charged on credit card incorrectly
I'm a student trying to create a university account but it says my account is already i...
Won’t accept my payment method when I put in my credit card or debit card
wont accept my payment method*when I put in my credit card or debit card
I can’t open a new account or login to it. It says email already been in use and if I t...
i need someone who speak spanish
Hi there, I am having troubles to activate my account. I joined zipcar on the *th of ja...
The Zipcar I rented will not start. I tried passing my card over the scanner and trying...
I applied for a zip card on Friday and still haven't gotten it
I recently joined Zipcar after reading an article about how you had expanded your servi...
Help me with my issue

Zipcar Customer Service Phone Number 309-229-5010 - Info & Statistics

Phone number to dial309-229-5010
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-5pm EST
Best time to dial10:45am
Navigate phone maze to a humanPress 3 then press 2
Average wait10
Current wait11
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web or email
Quality of communication88%
Quality of help81%
Customer votes5,359
Best phone number866-494-7227
Information last updatedThu Jan 16 2020 08:00:00 GMT+0000 (UTC)

Zipcar's 309-229-5010 Customer Service Number

This Zipcar phone number is ranked #2 out of 2 because 38,268 Zipcar customers tried our tools and information and gave us feedback after they called. The reason customers call 309-229-5010 is to reach the Zipcar Customer Service department for problems like Replacement Card, Suspended Account, Change Booking, Cancel Booking, Overcharge on Account. As far as we can tell, Zipcar has call center locations in Massachusetts and you can call during their open hours Mon-Fri 9am-5pm EST. Zipcar has 2 phone numbers and 4 different ways to get customer help. We've compiled information about 309-229-5010 and ways to call or contact Zipcar with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Zipcar

Calling Zipcar at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Zipcar Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Zipcar's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Zipcar's phone numbers against each other.

Contacting Zipcar in General

While 309-229-5010 is Zipcar's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 866-494-7227 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Zipcar help by calling them, is that other customers give their customer support at this number a 88% score for their communication skills and a 81% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Zipcar.

Zipcar Contact Info

Other Zipcar Phone Numbers

Customer Service866-494-7227

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