Zipcar Customer Service Phone Number

309-229-5010
Hold time now: 21 mins (avg 11)
Best time to call: 9:30am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 3 then press 2
This is not the most popular Zipcar phone number (it's ranked #2). Most customers call 866-494-7227 for support: Click here for best option

Other customers got on the phone recently because:

I want to cancel my account
Waiting for application to process
Need to understand what the occasional driving plan is
My license is expired but I have applied for a license renewal and I have my temporary...
YOU GUYS CHARGED ME AGAIN!!! I closed my account already!! This company is so stupid. W...
I applied for Zipcar on December **th and paid for my membership and damage waiver as w...
my phone died stranded at the gas station and the car will not turn on, what do i do ?
Updating Zipcar on my call yesterday to inform that the garage door where the car is no...
I want to terminate my account
I want to deactivate my account
**** I just want to cancel my Zipcar membership.
I haven't received my card in the mail
Signing into the app not working. I’m trying to enter my credentials, but it is saying...
Hi,* *In my trip (on December ** '****), I was charged extra $**.** for overage miles...

Help me with my issue

Zipcar Customer Service Phone Number 309-229-5010 - Info & Statistics

Phone number to dial309-229-5010
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-5pm EST
Best time to dial9:30am
Navigate phone maze to a humanPress 3 then press 2
Average wait11
Current wait21
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web or email
Quality of communication89%
Quality of help80%
Customer votes5,361
Best phone number866-494-7227
Information last updatedWed Jan 20 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Zipcar's 309-229-5010 Customer Service Number

This Zipcar phone number is ranked #2 out of 2 because 38,268 Zipcar customers tried our tools and information and gave us feedback after they called. The reason customers call 309-229-5010 is to reach the Zipcar Customer Service department for problems like Replacement Card, Suspended Account, Change Booking, Cancel Booking, Overcharge on Account. As far as we can tell, Zipcar has call center locations in Massachusetts and you can call during their open hours Mon-Fri 9am-5pm EST. Zipcar has 2 phone numbers and 4 different ways to get customer help. We've compiled information about 309-229-5010 and ways to call or contact Zipcar with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Zipcar

Calling Zipcar at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Zipcar Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Zipcar's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Zipcar in General

While 309-229-5010 is Zipcar's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 866-494-7227 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Zipcar help by calling them, is that other customers give their customer support at this number a 89% score for their communication skills and a 80% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Zipcar Contact Info

Other Zipcar Phone Numbers

Customer Service866-494-7227

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