Zipcar Customer Service Phone Number

309-229-5010
Hold time now: 23 mins (avg 13)
Best time to call: 9am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 3 then press 2
Zipcar's #1 Phone Number

Zipcar Customer Service Phone Number 309-229-5010 - Info & Statistics

Phone number to dial309-229-5010
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-5pm EST
Best time to dial9am
Navigate phone maze to a humanPress 3 then press 2
Average wait13
Current wait23
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web or email
Quality of communication51%
Quality of help78%
Customer votes5,363
Best phone number866-494-7227
Information last updatedWed Jun 13 2018 08:00:00 GMT+0000 (UTC)

Zipcar's 309-229-5010 Customer Service Number

This Zipcar phone number is ranked #2 out of 2 because 38,268 Zipcar customers tried our tools and information and gave us feedback after they called. The reason customers call 309-229-5010 is to reach the Zipcar Customer Service department for problems like I need a new Zipcard, Account suspended/disabled, Change or cancel booking, Complaint, Account issue. As far as we can tell, Zipcar has call center locations in Massachusetts and you can call during their open hours Mon-Fri 9am-5pm EST. Zipcar has 2 phone numbers and 4 different ways to get customer help. We've compiled information about 309-229-5010 and ways to call or contact Zipcar with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Zipcar

Calling Zipcar at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Zipcar Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Zipcar's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Zipcar's phone numbers against each other.

Contacting Zipcar in General

While 309-229-5010 is Zipcar's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 866-494-7227 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Zipcar help by calling them, is that other customers give their customer support at this number a 51% score for their communication skills and a 78% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Zipcar.

Zipcar Contact Info

Other Zipcar Phone Numbers

Customer Service866-494-7227

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