Zales.com Phone Number

Calling Zales.com customer service faster by GetHuman

800-311-5393
Customer service
Current Wait: 7 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 2pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1 then 1

Reasons customers like you called recently

Ffffffffxxxxxxxxxxxxxxxx
Never receive my order I would like my refund
You people are f****** retarded you think I can't call them on my own. F****** morons I...
I checked my order they are shipping it to the wrong name they do not have my last name...
I ordered *** C.T. T.W. Diamond engagement ring in white **K gold**I want to know where...
Every store*outlet within *.* hr drive is closed. No one answers any phone when I call...
Being charged twice for same earrings
I purchased earrings at the Zales store in colonie. And used my debit card. I have...
The phone number for come it’s bank.
I ordered my future husband’s wedding band in early March. I ordered it from the store...
I have repair*maintenance warranty every six months for inspection. If we do not bring...
My Item*DS*.*** ENH GRN QRTZ*DIA ACC TWSTD RGS**Number of Pieces: **Purchase Price...
Hi My name is Wendyann Harris ***-***-**** *Last year ****** I brought in my ring to...
Hi I placed a order on line ***** and have heard nothing
I placed an order on Dec *st, and my item has not been delivered. It was supposed to be...
See more recent reasons for calling

Help me with my issue

Customer Number 800-311-5393 - by the Numbers

Phone number to dial800-311-5393
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2pm
Navigate phone maze to a humanPress 1 then 1
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication74%
Quality of help74%
Customer votes511
Information last updatedTue Apr 13 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Zales.com's Best Toll-Free/800 Customer Phone Number

This is Zales.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Zales.com agent. This phone number is Zales.com's Best Phone Number because 2,568 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-311-5393 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Zales.com we recommend you tell us what issue you are having and then possibly contact them via phone. In total, Zales.com has 1 phone number. It's not always clear what is the best way to talk to Zales.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Zales.com - by phone or otherwise

While 800-311-5393 is Zales.com's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other Zales.com customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact Zales.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Zales.com.

What is GetHuman's Relationship to Zales.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Zales.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Amtrak Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Verizon Wireless Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Amtrak or Verizon Wireless. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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