Zales.com Phone Number

Call Zales.com customer service faster with GetHuman

800-311-5393
Customer service
Current Wait: 4 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1 then 1

Reasons customers like you called recently

I have been trying to track down a **k ring from zales that was ordered ****. I communi...
I can’t find my statement and needs my account number
I placed An order, got no response, cash deducted.
I never got my order in the mail the order number is ************** it said it was deli...
My fiance purchased the Lifetime Jewelry warranty ****-****.** for my engagment ring an...
I want to register my ring for its warranty. My fiance purchased the Lifetime Jewelry w...
I was told my college station stor has been sold so who do I pay my monthly bills
Trying to see why my refund hasn’t been credited back yet
I bought a diamond ring from zales.com. After using few years, one tiny diamond fell of...
Ffffffffxxxxxxxxxxxxxxxx
Never receive my order I would like my refund
You people are f****** retarded you think I can't call them on my own. F****** morons I...
I checked my order they are shipping it to the wrong name they do not have my last name...
Being charged twice for same earrings
I purchased earrings at the Zales store in colonie. And used my debit card. I have...
See more recent reasons for calling

Help me with my issue

Customer Number 800-311-5393 - by the Numbers

Phone number to dial800-311-5393
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanPress 1 then 1
Average wait
Current wait4
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication76%
Quality of help76%
Customer votes512
Information last updatedSat May 21 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Zales.com's Best Toll-Free/800 Customer Phone Number

This is Zales.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Zales.com agent. This phone number is Zales.com's Best Phone Number because 2,568 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-311-5393 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Zales.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Zales.com has 1 phone number. It's not always clear what is the best way to talk to Zales.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Zales.com - by phone or otherwise

While 800-311-5393 is Zales.com's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact Zales.com please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Zales.com.

What is GetHuman's Relationship to Zales.com?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Zales.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Xbox Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Straight Talk Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Xbox or Straight Talk. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Zales.com Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Zales.com contacts
Zales.com Phone NumberBEST
General customer information

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