XOOM Energy Customer Service

Phone Number & Contact Info

XOOM Energy's Best Phone Number

888-997-8979
Toll-free·Calls Customer Service·Most popular XOOM Energy number
Q:

How do I talk to a live human at XOOM Energy?

A:Calling this XOOM Energy number should go right to a real human being
Q:

Does XOOM Energy offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this XOOM Energy phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this XOOM Energy number should go right to a real human being
In fact, much of this information on this page is superfluous because this XOOM Energy phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

XOOM Energy operates the call center for this 888-997-8979 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 206 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this XOOM Energy phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like XOOM Energy staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call XOOM Energy is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 206 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.

The best time to call XOOM Energy

In summation, the best day to call XOOM Energy is Friday. In this case, it's a no-brainer. Friday is not only the least busy day for calling this XOOM Energy number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call XOOM Energy

If you have time to do a bit of reading before you call XOOM Energy, we recommend you read over some of our problem-specific articles.

What is XOOM Energy?

XOOM Energy is a reputable energy provider offering electricity and natural gas services to residential and business customers across the United States and Canada. As a leading energy supplier, XOOM Energy strives to deliver reliable and affordable energy solutions, catering to varying needs and preferences. With a focus on customer satisfaction, XOOM Energy provides competitive pricing options, flexible plans, and exceptional customer support. Recognized for its commitment to sustainability and environmental responsibility, XOOM Energy also offers renewable energy options to promote a greener lifestyle. Whether you are looking for a new energy provider or seeking to switch from your existing one, XOOM Energy offers a comprehensive range of services to meet your energy requirements efficiently and conveniently.

Is XOOM Energy available in all states?

Yes, XOOM Energy is available in all states across the United States. We are proud to provide our services and energy solutions to customers nationwide. Whether you reside in California or New York, Texas or Florida, XOOM Energy is here to meet your energy needs. Our goal is to offer competitive rates, reliable service, and customer satisfaction across all states we operate in. With our flexible plans and outstanding customer support, you can count on us to deliver the energy solutions you require, no matter where you are located. Experience the convenience and excellence of XOOM Energy's services, available in all states of the USA.

Can I choose renewable energy options with XOOM Energy?

Yes, you can choose renewable energy options with XOOM Energy. We understand the importance of clean energy and offer several renewable options for customers who want to support a greener future. Our renewable energy plans vary by location and may include options such as wind, solar, or hydroelectric power. You can select the plan that aligns with your values and preferences. By choosing renewable energy with XOOM Energy, you can contribute to reducing your carbon footprint and supporting the growth of clean energy sources. Switching to renewable energy is not only good for the environment but also enables you to be part of the solution towards a sustainable energy future.

Top XOOM Energy customer service problems

Click the link above to get answers to just about any XOOM Energy customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More XOOM Energy Customer Service Contacts

There are of course other ways to contact XOOM Energy customer service besides the phone. Below we list the best ones, by medium.

XOOM Energy Customer Help Desk / Web Support

xoomenergy.com - Customer Service
Online customer service submission form
As a last, sometimes only, resort- XOOM Energy customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is XOOM Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a XOOM Energy agent. This phone number is XOOM Energy's best phone number because 1,236 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-997-8979 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call XOOM Energy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, XOOM Energy has 1 phone number. It's not always clear what is the best way to talk to XOOM Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for XOOM Energy. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like XOOM Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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