West Virginia Department of Revenue Customer Service

Phone Number & Contact Info

West Virginia Department of Revenue's Best Phone Number

304-558-3333
Calls Customer Service·Most popular West Virginia Department of Revenue number
Q:

How do I talk to a live human at West Virginia Department of Revenue?

A:Calling this West Virginia Department of Revenue number should go right to a real human being.
Q:

Does West Virginia Department of Revenue offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8:30am-5pm EST. The least busy day is Thursday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this West Virginia Department of Revenue phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this West Virginia Department of Revenue number should go right to a real human being
In fact, much of this information on this page is superfluous because this West Virginia Department of Revenue phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

West Virginia Department of Revenue operates the call center for this 304-558-3333 phone number Mon-Fri 8:30am-5pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 13 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this West Virginia Department of Revenue phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like West Virginia Department of Revenue staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call West Virginia Department of Revenue is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 13 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.

The best time to call West Virginia Department of Revenue

In summation, the best day to call West Virginia Department of Revenue is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that West Virginia Department of Revenue staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call West Virginia Department of Revenue

If you have time to do a bit of reading before you call West Virginia Department of Revenue, we recommend you read over some of our problem-specific articles.

What is the West Virginia Department of Revenue?

The West Virginia Department of Revenue is a government agency responsible for the administration and collection of taxes and other revenues for the state. It ensures compliance with tax laws, facilitates fair tax assessments, and distributes collected funds to support various programs and services. With a primary goal of facilitating economic growth and contributing to the well-being of West Virginia residents, the department plays a crucial role in funding essential public services such as education, healthcare, and infrastructure development. Additionally, it provides helpful resources, including forms, guidelines, and online services, to assist taxpayers in meeting their obligations and understanding the state's tax system. The West Virginia Department of Revenue aims to maintain financial stability, promote transparency, and foster a thriving economic environment for the state and its residents.

What are the tax rates for West Virginia?

The tax rates for West Virginia vary depending on the type of tax being referred to. For individuals, the state income tax rates range from 3% to 6.5%, depending on the individual's income level. The state sales tax rate is 6% on most purchases, with select transactions being subject to additional local sales taxes. County and municipal sales taxes also exist, ranging from 0.5% to 1%, which are added on top of the state sales tax rate. For businesses, the corporate income tax rate is a flat 6.5%. Additional taxes include property taxes, motor vehicle taxes, and excise taxes on alcohol, cigarettes, and gasoline. It is crucial to consult the West Virginia Department of Revenue's website or a tax professional for more detailed and up-to-date information on specific tax rates and regulations.

What is the deadline for filing taxes in West Virginia?

The deadline for filing taxes in West Virginia is generally April 15th, following the same deadline as the federal tax return. However, if April 15th falls on a weekend or holiday, the deadline is extended to the next business day. It is important to note that individuals can request a six-month extension to file their state tax return, but the extension only applies to filing the return, not to paying any taxes owed. If taxes are owed and not fully paid by April 15th, interest and penalties may be incurred. To avoid such charges, it is recommended to pay any outstanding taxes by the original deadline.

Top West Virginia Department of Revenue customer service problems

Click the link above to get answers to just about any West Virginia Department of Revenue customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is West Virginia Department of Revenue's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a West Virginia Department of Revenue agent. This phone number is West Virginia Department of Revenue's best phone number because 78 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 304-558-3333 include and other customer service issues. Rather than trying to call West Virginia Department of Revenue first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, West Virginia Department of Revenue has 1 phone number. It's not always clear what is the best way to talk to West Virginia Department of Revenue representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for West Virginia Department of Revenue. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like West Virginia Department of Revenue. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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