Wellcare Healthplans Customer Service

Phone Number & Contact Info

Wellcare Healthplans's Best Phone Number

866-687-8878
Toll-free·Calls Customer Service·Most popular Wellcare Healthplans number
Q:

How do I talk to a live human at Wellcare Healthplans?

A:Say "Healthcare professional", "member", or "Pharmacy" at the first menu, then you must choose an option 1-5.
Q:

Does Wellcare Healthplans offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Wellcare Healthplans phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Say "Healthcare professional", "member", or "Pharmacy" at the first menu, then you must choose an option 1-5.

What are the hours and when should I call?

Wellcare Healthplans operates the call center for this 866-687-8878 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 110 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Wellcare Healthplans phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Wellcare Healthplans staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Wellcare Healthplans is Sunday. The most busy day to call is Tuesday, which averages 633% more phone calls by comparison. Again, this is based on a sample of 110 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call Wellcare Healthplans

In summation, the best day to call Wellcare Healthplans is Wednesday.

Why Customers Call Wellcare Healthplans

If you have time to do a bit of reading before you call Wellcare Healthplans, we recommend you read over some of our problem-specific articles.

How Do I Cancel My Wellcare Healthplans?

If you wish to cancel your Wellcare Healthplans, you have to contact the customer service team directly. Even though you may contact them online or through mail, the best option is contacting them on the phone. Explain that you wish to cancel your plan and you will get the help you need. Wellcare Healthplans may drop your coverage if you move out of a service area or commit fraud. If they choose to discontinue your plan, you will receive a written notification at least 60 days before your coverage ends.

How Do I Cancel My Wellcare Health Plan?

GetHuman is an organization that strives to solve customer care issues by providing simple guides where necessary and sourcing the contact information of big companies such as WellCare. We help customers solve their service issues promptly. That's why we have a directory of the fastest ways to reach company reps whenever trying solving an issue by yourself proves futile.

What services are covered under my Wellcare Health Plan?

Wellcare Health Plans provide a comprehensive range of services to ensure the well-being of their members. These services include preventive care, such as annual check-ups, screenings, and vaccinations, aimed at maintaining good health and preventing potential issues. Coverage extends to a wide array of medical services, such as doctor visits, specialist consultations, hospital care, and surgeries. Wellcare Health Plans also cover prescription medications, filling essential prescriptions at participating pharmacies. Mental health and substance abuse services are included as well, encompassing counseling, therapy, and inpatient treatment when necessary. Additionally, members can access various wellness programs, including smoking cessation classes and weight management plans, to support their overall health and lifestyle goals. Wellcare Health Plans prioritize their members' health needs, covering a broad range of essential services to ensure comprehensive care.

Top Wellcare Healthplans customer service problems

Click the link above to get answers to just about any Wellcare Healthplans customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Wellcare Healthplans Customer Service Contacts

There are of course other ways to contact Wellcare Healthplans customer service besides the phone. Below we list the best ones, by medium.

Wellcare Healthplans Customer Help Desk / Web Support

wellcare.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Wellcare Healthplans customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Wellcare Healthplans's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Wellcare Healthplans agent. This phone number is Wellcare Healthplans's best phone number because 2,298 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-687-8878 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Wellcare Healthplans first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Wellcare Healthplans has 1 phone number. It's not always clear what is the best way to talk to Wellcare Healthplans representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Wellcare Healthplans. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Wellcare Healthplans. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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