Wellcare Healthplans Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Wellcare Healthplans?
A:Say "Healthcare professional", "member", or "Pharmacy" at the first menu, then you must choose an option 1-5. You can also use our free service that can talk to Wellcare Healthplans for you and report back. Q:
Does Wellcare Healthplans offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Tuesday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Wellcare Healthplans below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Wellcare Healthplans phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Say "Healthcare professional", "member", or "Pharmacy" at the first menu, then you must choose an option 1-5.
What are the hours and when should I call?
Wellcare Healthplans operates the call center for this 866-687-8878 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 187 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Wellcare Healthplans call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Wellcare Healthplans phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Wellcare Healthplans staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Wellcare Healthplans is Sunday. The most busy day to call is Tuesday, which averages 950% more phone calls by comparison. Again, this is based on a sample of 187 calls made with our AI-powered, web-based phone in the last 90 days.
- Sun
- Quietest
- Mon
- Tue
- Busiest
- Wed
- Thu
- Fri
- Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.
The best time to call Wellcare Healthplans
In summation, the best day to call Wellcare Healthplans is Monday.
Why Customers Call Wellcare Healthplans
If you have time to do a bit of reading before you call Wellcare Healthplans, we recommend you read over some of our problem-specific articles.
How Do I Cancel My Wellcare Healthplans?
If you wish to cancel your Wellcare Healthplans, you have to contact the customer service team directly. Even though you may contact them online or through mail, the best option is contacting them on the phone. Explain that you wish to cancel your plan and you will get the help you need. Wellcare Healthplans may drop your coverage if you move out of a service area or commit fraud. If they choose to discontinue your plan, you will receive a written notification at least 60 days before your coverage ends.
How Do I Cancel My Wellcare Health Plan?
GetHuman is an organization that strives to solve customer care issues by providing simple guides where necessary and sourcing the contact information of big companies such as WellCare. We help customers solve their service issues promptly. That's why we have a directory of the fastest ways to reach company reps whenever trying solving an issue by yourself proves futile.
What services are covered under my Wellcare Health Plan?
Wellcare Health Plans provide a comprehensive range of services to ensure the well-being of their members. These services include preventive care, such as annual check-ups, screenings, and vaccinations, aimed at maintaining good health and preventing potential issues. Coverage extends to a wide array of medical services, such as doctor visits, specialist consultations, hospital care, and surgeries. Wellcare Health Plans also cover prescription medications, filling essential prescriptions at participating pharmacies. Mental health and substance abuse services are included as well, encompassing counseling, therapy, and inpatient treatment when necessary. Additionally, members can access various wellness programs, including smoking cessation classes and weight management plans, to support their overall health and lifestyle goals. Wellcare Health Plans prioritize their members' health needs, covering a broad range of essential services to ensure comprehensive care.
Top Wellcare Healthplans customer service problems
Click the link above to get answers to just about any Wellcare Healthplans customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Wellcare Healthplans Customer Service Contacts
There are of course other ways to contact Wellcare Healthplans customer service besides the phone. Below we list the best ones, by medium.
Wellcare Healthplans Customer Help Desk / Web Support
As a last, sometimes only, resort- Wellcare Healthplans customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Wellcare Healthplans's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Wellcare Healthplans agent. This phone number is Wellcare Healthplans's best phone number because 2,298 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-687-8878 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Wellcare Healthplans first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Wellcare Healthplans has 1 phone number. It's not always clear what is the best way to talk to Wellcare Healthplans representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Wellcare Healthplans. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Wellcare Healthplans. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.