Washington Health Benefit Exchange Customer Service

Phone Number & Contact Info

Washington Health Benefit Exchange's Best Phone Number

855-923-4633
Toll-free·Calls Customer Service·Most popular Washington Health Benefit Exchange number
Free tools for easier calling
Q:

How do I talk to a live human at Washington Health Benefit Exchange?

A:Calling this Washington Health Benefit Exchange number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Washington Health Benefit Exchange for you.
Q:

Does Washington Health Benefit Exchange offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7:30am-8pm EST. The least busy day is Monday, and the most busy day is Tuesday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Washington Health Benefit Exchange below.

Let us call and talk to Washington Health Benefit Exchange for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Washington Health Benefit Exchange phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Washington Health Benefit Exchange number should go right to a real human being
In fact, much of this information on this page is superfluous because this Washington Health Benefit Exchange phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Washington Health Benefit Exchange operates the call center for this 855-923-4633 phone number Mon-Fri 7:30am-8pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 22 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Washington Health Benefit Exchange call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Washington Health Benefit Exchange phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Washington Health Benefit Exchange staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Washington Health Benefit Exchange is Monday. The most busy day to call is Tuesday. Again, this is based on a sample of 22 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Washington Health Benefit Exchange

In summation, the best day to call Washington Health Benefit Exchange is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this Washington Health Benefit Exchange number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Washington Health Benefit Exchange

If you have time to do a bit of reading before you call Washington Health Benefit Exchange, we recommend you read over some of our problem-specific articles.

What is the Washington Health Benefit Exchange?

The Washington Health Benefit Exchange is an online marketplace established by the state of Washington to assist individuals, families, and small businesses in finding and purchasing affordable health insurance plans. It was created as part of the Affordable Care Act and serves as a platform where people can compare different insurance options, access subsidies and tax credits, and enroll in coverage that best meets their needs. The Exchange provides a streamlined and user-friendly experience, offering a wide range of health insurance plans from multiple insurance companies. Its primary goal is to ensure Washington residents have access to quality and affordable health coverage, with options that suit their specific healthcare requirements and financial situations.

Who is eligible to use the Washington Health Benefit Exchange?

The Washington Health Benefit Exchange is available for residents and individuals residing legally in Washington state. Eligibility extends to individuals without access to affordable employer-sponsored coverage and those who do not qualify for public health programs like Medicare or Medicaid. Furthermore, individuals who are legal residents but do not meet the state's Medicaid expansion qualifications may enroll through the Exchange. Eligible consumers include families, individuals, and small business employees. Washington Health Benefit Exchange offers various healthcare plans, including Qualified Health Plans with essential health benefits, and also caters to individuals entitled to premium tax credits or cost-sharing reductions based on their income. Overall, the Exchange serves as a one-stop portal for eligible Washington state residents to compare, select, and enroll in comprehensive and affordable health insurance coverage.

What health insurance options are available through the Exchange?

The Exchange offers a variety of health insurance options to meet different individual and family needs. These options include Qualified Health Plans (QHPs), which provide comprehensive coverage and are available in four different "metal" tiers – bronze, silver, gold, and platinum. Each tier offers varying levels of coverage and cost-sharing. Additionally, the Exchange offers Washington Apple Health (Medicaid), which provides comprehensive coverage for eligible low-income individuals and families. Qualified individuals may also be eligible for subsidies to help lower their monthly premiums and out-of-pocket costs. The Exchange ensures that all plans available through its marketplace meet certain quality and benefit standards. Consumers can compare and shop for plans online, finding the most suitable option that meets their healthcare needs and budget.

Top Washington Health Benefit Exchange customer service problems

Click the link above to get answers to just about any Washington Health Benefit Exchange customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Washington Health Benefit Exchange's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Washington Health Benefit Exchange agent. This phone number is Washington Health Benefit Exchange's best phone number because 132 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-923-4633 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Washington Health Benefit Exchange first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Washington Health Benefit Exchange has 1 phone number. It's not always clear what is the best way to talk to Washington Health Benefit Exchange representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Washington Health Benefit Exchange. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Washington Health Benefit Exchange. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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