Waitrose Customer Service

Phone Number & Contact Information

0845 300 3127
Calls Customer Service·Most popular Waitrose number
Q:How do I get a live human at Waitrose?
A:Just wait on the line
Q:Does Waitrose offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Monday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 4 minutes. The longest hold times are on Tuesday, and the shortest are on Friday.

More Waitrose Customer Phone Numbers

0800 188 884 - Customer Service
Just wait on the line ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Waitrose phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Just wait on the line

What are the hours and when should I call?

Waitrose operates the call center for this 0845 300 3127 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 235 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Waitrose phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Waitrose staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Waitrose is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 235 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Waitrose is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Waitrose staffs the call center well on Tuesday.

More Ways to Contact Waitrose Customer Service

There are of course other ways to contact Waitrose customer service besides the phone. Below we list the best ones, by medium.
Waitrose's website
As a last, sometimes only, resort- Waitrose customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Waitrose's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Waitrose agent. This phone number is Waitrose's best phone number because 1,410 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0845 300 3127 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Waitrose first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Waitrose has 2 phone numbers. It's not always clear what is the best way to talk to Waitrose representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Waitrose. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Waitrose. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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