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Vigo Customer Service

Phone Number & Contact Info

Vigo's Best Phone Number

800-777-8784
Toll-free·Calls Customer Service·Most popular Vigo number
Q:

How do I talk to a live human at Vigo?

A:Press "4" for English and then "4". Press "5" for Spanish, then "3".
Q:

Does Vigo offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Wednesday, and the shortest are on Thursday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Vigo phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press "4" for English and then "4". Press "5" for Spanish, then "3".
Below are some clips we've found from Vigo's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"For English, press two. Your call may be monitored or recorded for quality assurance. In your own words, tell me why are you calling today?"
Excerpt from a call with Vigo
Monday, January 22, 2024 12:22 PM

What are the hours and when should I call?

Vigo operates the call center for this 800-777-8784 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 303 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Vigo phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Vigo staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Vigo is Saturday. The most busy day to call is Tuesday, which averages 62% more phone calls by comparison. Again, this is based on a sample of 303 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.

The best time to call Vigo

In summation, the best day to call Vigo is Thursday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Vigo staffs up on Thursday to handle the higher call volume, and that makes it the best time to call.

Why Customers Call Vigo

If you have time to do a bit of reading before you call Vigo, we recommend you read over some of our problem-specific articles.

What is Vigo?

Vigo is a versatile and innovative company that specializes in creating cutting-edge products and solutions. It is known for its expertise in various fields such as artificial intelligence, robotics, and computer vision. Vigo products are designed to enhance everyday life by offering intelligent and interactive experiences. From smart home devices that automate tasks and improve security to advanced AI assistants that can understand and respond to human commands, Vigo delivers products that redefine convenience and functionality. With a strong focus on research and development, Vigo continuously strives to push the boundaries of technology and develop groundbreaking solutions that positively impact society. Whether it's enhancing productivity, simplifying tasks, or providing entertainment, Vigo is dedicated to transforming the way people interact with technology.

Is there a mobile app for Vigo?

Yes, there is a mobile app available for Vigo. Our Vigo mobile app is designed to provide a seamless and convenient experience for our users on the go. With the Vigo app, you can access all the features and functionality of our platform directly from your mobile device. Whether you want to stay connected with friends, discover new content, or enjoy personalized recommendations, our mobile app has got you covered. It is available for both iOS and Android devices, and you can easily download it from the App Store or Google Play Store. Experience the convenience of Vigo anytime, anywhere with our mobile app.

How does Vigo work?

Vigo uses advanced technology to enhance focus and concentration. It consists of a wearable device that tracks eye and head movements, along with an accompanying smartphone app. Vigo operates by monitoring the user's blinking patterns and head orientation to determine their alertness levels. The integrated sensors detect when the user's focus is diminishing, and Vigo responds by gently vibrating to alert them. In addition, the companion app provides valuable insights and personalized suggestions through various exercises and techniques to help users improve their attention span and productivity. By providing real-time feedback and promoting awareness of mental states, Vigo assists users in maintaining their focus and staying engaged in various tasks throughout the day.

Top Vigo customer service problems

Click the link above to get answers to just about any Vigo customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Vigo, and their purpose. Are any of these similar to the reason you are trying to call?
Money transfer inquiry: "I sent the money to the vehicle service in Brooklyn on January 29th."
- From a call lasting 6m 47s , Feb 1, 2024 12:09 AM
Assistance with money transfer: "I send a transfer to a place in Brooklyn for Western Union service and need help with the tracking number."
- From a call lasting 7m 53s , Jan 31, 2024 11:56 PM
Applying for reception job: "I want to apply for a reception job at halo company."
- From a call lasting 1m 53s , Jan 22, 2024 12:22 PM

Conclusion and closing notes

This is Vigo's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Vigo agent. This phone number is Vigo's best phone number because 684 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-777-8784 include Account Access, Track a Package, Return an Order, Refund a Charge, Missing Delivery and other customer service issues. Rather than trying to call Vigo first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Vigo has 1 phone number. It's not always clear what is the best way to talk to Vigo representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Vigo. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Vigo. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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