Verizon FiOS Internet and TV Service Phone Number

888-338-9333
Hold time now: 25 mins (avg 15)
Best time to call: 8:45am
Free: Call Without Hold Time
New customers: 888-910-4366
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press # instead of entering telephone number or account number, Enter Zip Code. Press 2. Then 1 for Technical Support, 2 for Sales or Account Changes, 3 to Disconnect, 4 for Payment Options, or 5 for Billing.
This is not the most popular Verizon FiOS phone number (it's ranked #4). Most customers call 800-837-4966 for support: Click here for best option

Other customers got on the phone recently because:

Moved and Cancelled service on December **, but received a bill at new address.
It won't let me record a show on the dvr
trying to cancel my service
Would like to suspend service for ** days and would like to call when I return to RI I...
My set top box is no longer working. It says that no power*signal is being received and...
I've been paying for years for ESPN, Big Ten, Fox News. Now I'm continually getting mes...
I cancelled my phone internet and cable service in mid December. I received an email an...
Appointment with technician to check set top box, in home
Have an active pre paid account with Verizon and I recently purchased another version p...
Why is Verizon able to force me to use their router to connect to the internet?*Verizon...
I have tried to contact you * times today...I finally pressed * & asked for you to call...
Fios sent me new box to fix channel ****. I now my volume is only **% of what was with...
TV not working. Have waited on hold multiple times but never get through.
Hi, I already have fios and it hasn’t been working for weeks. It may be a router reset...

Help me with my issue

Verizon FiOS Internet and TV Service Phone Number 888-338-9333 - Info & Statistics

Phone number to dial888-338-9333
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingInternet and TV Service
Call center hoursMon-Sun 8am-9pm EST
Best time to dial8:45am
Navigate phone maze to a humanPress # instead of entering telephone number or account number, Enter Zip Code. Press 2. Then 1 for Technical Support, 2 for Sales or Account Changes, 3 to Disconnect, 4 for Payment Options, or 5 for Billing.
Average wait15
Current wait25
Rank (among phone numbers)4
Rank (overall)4
Alternate methodsphone or facebook or web
Quality of communication80%
Quality of help87%
Customer votes6,959
Best phone number800-837-4966
Information last updatedSat Jan 16 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Verizon FiOS's 888-338-9333 Internet and TV Service Number

This Verizon FiOS phone number is ranked #4 out of 9 because 126,522 Verizon FiOS customers tried our tools and information and gave us feedback after they called. The reason customers call 888-338-9333 is to reach the Verizon FiOS Internet and TV Service department for problems like Lower My Bill, Cancel Service, Service Outage, Dispute a Charge, Change Plan. As far as we can tell, Verizon FiOS has call center locations in India or Singapore or Philippines or Colorado or Texas or North Carolina and you can call during their open hours Mon-Sun 8am-9pm EST. Verizon FiOS has 9 phone numbers and 11 different ways to get customer help. We've compiled information about 888-338-9333 and ways to call or contact Verizon FiOS with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Verizon FiOS

Calling Verizon FiOS at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Verizon FiOS Internet and TV Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Verizon FiOS's Internet and TV Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Verizon FiOS in General

While 888-338-9333 is Verizon FiOS's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-837-4966 is their best customer phone number overall, and we have put together a comparison of their 11 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Verizon FiOS help by calling them, is that other customers give their customer support at this number a 80% score for their communication skills and a 87% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Verizon FiOS Contact Info

Help from a Live Expert

We've partnered with a West Coast-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert who can help you now.
Chat with a Technician

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!