Verizon FiOS Internet and TV Service Phone Number

888-338-9333
Hold time now: 18 mins (avg 15)
Best time to call: 8:45am
New customers: 888-858-0822
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press # instead of entering telephone number or account number, Enter Zip Code. Press 2. Then 1 for Technical Support, 2 for Sales or Account Changes, 3 to Disconnect, 4 for Payment Options, or 5 for Billing.
Verizon FiOS's #1 Phone Number

Verizon FiOS Internet and TV Service Phone Number 888-338-9333 - Info & Statistics

Phone number to dial888-338-9333
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingInternet and TV Service
Call center hoursMon-Sun 8am-9pm EST
Best time to dial8:45am
Navigate phone maze to a humanPress # instead of entering telephone number or account number, Enter Zip Code. Press 2. Then 1 for Technical Support, 2 for Sales or Account Changes, 3 to Disconnect, 4 for Payment Options, or 5 for Billing.
Average wait15
Current wait18
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or facebook or web
Quality of communication82%
Quality of help85%
Customer votes6,957
Best phone number888-553-1555
Information last updatedThu Jun 21 2018 09:00:00 GMT+0000 (UTC)

Verizon FiOS's 888-338-9333 Internet and TV Service Number

This Verizon FiOS phone number is ranked #2 out of 8 because 126,522 Verizon FiOS customers tried our tools and information and gave us feedback after they called. The reason customers call 888-338-9333 is to reach the Verizon FiOS Internet and TV Service department for problems like Setup Service, Lower My Bill, Service or Technical issues, Complaint, Cancel or change services. As far as we can tell, Verizon FiOS has call center locations in India or Singapore or Philippines or Colorado or Texas or North Carolina and you can call during their open hours Mon-Sun 8am-9pm EST. Verizon FiOS has 8 phone numbers and 10 different ways to get customer help. We've compiled information about 888-338-9333 and ways to call or contact Verizon FiOS with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Verizon FiOS

Calling Verizon FiOS at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Verizon FiOS Internet and TV Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Verizon FiOS's Internet and TV Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Verizon FiOS's phone numbers against each other.

Contacting Verizon FiOS in General

While 888-338-9333 is Verizon FiOS's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-553-1555 is their best customer phone number overall, and we have put together a comparison of their 10 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Verizon FiOS help by calling them, is that other customers give their customer support at this number a 82% score for their communication skills and a 85% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Verizon FiOS.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!