Vectren Corp Customer Service

Phone Number & Contact Info

Vectren Corp's Best Phone Number

800-227-1376
Toll-free·Calls Customer Service·Most popular Vectren Corp number
Q:

How do I talk to a live human at Vectren Corp?

A:Say "Representative" 2 times, then select your State.
Q:

Does Vectren Corp offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-7pm EST. The least busy day is Friday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Thursday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Vectren Corp phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Say "Representative" 2 times, then select your State.
Here is how our research team describes the way the Vectren Corp phone system greets you: CenterPoint Energy - In a few words, tell me how I can help you today?

What are the hours and when should I call?

Vectren Corp operates the call center for this 800-227-1376 phone number Mon-Fri 7am-7pm ET. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 20 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Vectren Corp phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Vectren Corp staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Vectren Corp is Friday. The most busy day to call is Thursday. Again, this is based on a sample of 20 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.

The best time to call Vectren Corp

In summation, the best day to call Vectren Corp is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Vectren Corp staffs the call center well on Friday.

Why Customers Call Vectren Corp

If you have time to do a bit of reading before you call Vectren Corp, we recommend you read over some of our problem-specific articles.

What is Vectren Corp?

Vectren Corp is a leading energy holding company based in Evansville, Indiana. We operate in two primary segments - Utilities and Infrastructure. As a Utilities provider, Vectren brings reliable and safe natural gas and electricity to millions of customers in Indiana and Ohio. Our Infrastructure segment focuses on providing energy-related services and solutions across the country. Whether it's constructing and maintaining energy infrastructure, providing energy optimization programs, or offering renewable energy options, Vectren Corp strives to meet the evolving needs of our customers and contribute to a sustainable future. With a strong commitment to customer satisfaction, community engagement, and environmental stewardship, Vectren Corp is dedicated to delivering affordable and efficient energy solutions to our diverse customer base.

Where is Vectren Corp headquartered?

Vectren Corp is headquartered in Evansville, Indiana. Located in the southwestern part of the state, Evansville serves as the home base for the company. As one of the largest companies in Indiana, Vectren Corp is deeply rooted in the community and has been a part of the region for over 100 years. The decision to remain headquartered in Evansville showcases Vectren's commitment to the area and its stakeholders. With strong ties to the community, Vectren actively contributes to the economic growth and development of the region while also providing reliable energy services to its customers. Overall, the company's headquarters in Evansville reflects its dedication to serving the local community and being an integral part of the region's present and future.

What is the history of Vectren Corp?

Vectren Corp, founded in 1912, has a rich history spanning over a century. Originally known as the Southern Indiana Gas and Electric Company, it began as a small gas utility serving a few Indiana towns. Over the years, the company expanded and acquired various gas and electric utilities, gradually forming Vectren Corporation. In 2000, the company changed its name to Vectren Energy Delivery of Indiana, and eventually to Vectren Corporation in 2002. With a focus on providing safe, reliable, and sustainable energy solutions, Vectren has grown into a leading energy holding company, serving millions of customers across Indiana and Ohio. Today, Vectren is a subsidiary of CenterPoint Energy since 2019, enhancing its ability to deliver superior service and contribute to the communities it serves.

Top Vectren Corp customer service problems

Click the link above to get answers to just about any Vectren Corp customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Vectren Corp Customer Service Contacts

There are of course other ways to contact Vectren Corp customer service besides the phone. Below we list the best ones, by medium.

Vectren Corp Customer Service Live Chat

midwest.centerpointenergy.com - Customer Service
Use this link to launch live chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Vectren Corp provides this option.

Vectren Corp Customer Service on X (formerly Twitter)

twitter.com/centerpoint - Customer Service
Use the link to connect with customer service through Twitter
Vectren Corp, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Vectren Corp Customer Help Desk / Web Support

midwest.centerpointenergy.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Vectren Corp customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Vectren Corp's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Vectren Corp agent. This phone number is Vectren Corp's best phone number because 120 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-227-1376 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Vectren Corp first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web or twitter. In total, Vectren Corp has 1 phone number. It's not always clear what is the best way to talk to Vectren Corp representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Vectren Corp. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Vectren Corp. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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