Valley National Bank Customer Service

Phone Number & Contact Info

Valley National Bank's Best Phone Number

Toll-free·Calls Customer Service·Most popular Valley National Bank number

How do I talk to a live human at Valley National Bank?

A:Calling this Valley National Bank number should go right to a real human being

Does Valley National Bank offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Wednesday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Valley National Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Valley National Bank number should go right to a real human being
In fact, much of this information on this page is superfluous because this Valley National Bank phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Valley National Bank operates the call center for this 800-522-4100 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 50 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Valley National Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Valley National Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Valley National Bank is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 50 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call Valley National Bank

In summation, the best day to call Valley National Bank is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Valley National Bank staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Valley National Bank

If you have time to do a bit of reading before you call Valley National Bank, we recommend you read over some of our problem-specific articles.

Does Valley National Bank offer mobile banking?

Yes, Valley National Bank offers mobile banking services. With our mobile banking app, customers can conveniently access their accounts and manage their finances on the go, anytime and anywhere. Our app provides a secure and user-friendly interface, allowing customers to check balances, view transaction history, transfer funds between accounts, pay bills, and deposit checks using their mobile devices. Additionally, our mobile banking services also offer features like setting up account alerts, locating nearest bank branches and ATMs, and easily contacting customer support. Valley National Bank is committed to providing our customers with innovative and accessible banking solutions, and our mobile banking service is designed to simplify their banking experience while ensuring the utmost security.

What are the hours of operation for Valley National Bank?

Valley National Bank operates during regular business hours from Monday to Friday. Our branches open at 9:00 AM and close at 5:00 PM. We understand that our customers have busy schedules, so to provide convenience and accessibility, we also offer extended hours on select days. Our Saturday hours are from 9:00 AM to 12:00 PM for those who require banking services over the weekend. Additionally, our online and mobile banking platforms are available 24/7, allowing customers to manage their accounts, make transactions, and access support at any time. Please note that these hours are subject to change during holidays and other special circumstances, so we recommend checking our website or contacting our customer service for any updates.

What is the routing number for Valley National Bank?

The routing number for Valley National Bank is a nine-digit code that is used for various banking transactions, such as electronic funds transfers, direct deposits, and bill payments. It uniquely identifies Valley National Bank in the United States and is necessary for routing money between different banks. Since routing numbers can vary depending on the location and type of account, it is advised to consult Valley National Bank's official website, visit a branch, or refer to the customer service helpline to obtain the specific routing number for your account. Providing accurate routing numbers ensures seamless and secure transfers of funds, allowing customers to efficiently manage their financial transactions.

Top Valley National Bank customer service problems

Click the link above to get answers to just about any Valley National Bank customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Valley National Bank Customer Service Contacts

There are of course other ways to contact Valley National Bank customer service besides the phone. Below we list the best ones, by medium.

Valley National Bank Customer Help Desk / Web Support - Customer Service
Online customer service support
As a last, sometimes only, resort- Valley National Bank customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Valley National Bank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Valley National Bank agent. This phone number is Valley National Bank's best phone number because 300 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-522-4100 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Valley National Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Valley National Bank has 1 phone number. It's not always clear what is the best way to talk to Valley National Bank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Valley National Bank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Valley National Bank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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