Valley National Bank Customer FAQ

Top Answers & How-to Guides

What is Valley National Bank's Phone Number?

The question we are asked most often is about how to talk to Valley National Bank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I open a new account?

To open a new account with Valley National Bank, you can either visit one of our branches in person or apply online through our website. If applying in person, please bring a valid form of identification, such as a driver's license or passport, as well as any required initial deposit amount. Our team will assist you with the necessary paperwork and guide you through the account opening process. If applying online, simply navigate to our website and follow the prompts to complete the application. You may still need to provide identification and fund the account at a later time. Feel free to reach out to our customer service team if you have any questions or need further assistance with opening an account....

How do I reset my online banking password?

To reset your online banking password, go to the Valley National Bank website and click on the "forgot password" link on the login...
Ask any question you have about Valley National Bank customer service, get an answer now.

Account Management

How do I open a new account?

To open a new account with Valley National Bank, you can either visit one of our branches in person or apply online through our website. If applying in person, please bring a valid form of identification, such as a driver's license or passport, as well as any required initial deposit amount. Our team will assist you with the necessary paperwork and guide you through the account opening process. If applying online, simply navigate to our website and follow the prompts to complete the application. You may still need to provide identification and fund the account at a later time. Feel free to reach out to our customer service team if you have any questions or need further assistance with opening an account....

How do I reset my online banking password?

To reset your online banking password, go to the Valley National Bank website and click on the "forgot password" link on the login...

How do I enroll in eStatements?

Enrolling in eStatements is easy! Simply log in to your online banking account, navigate to the eStatements section, and follow the...

How do I report a lost or stolen debit card?

If your debit card from Valley National Bank is lost or stolen, it is important to report it immediately. You can do this by contacting...

Can I access my accounts online?

Yes, Valley National Bank offers online account access for its customers. With our secure and user-friendly online banking platform,...

Bank Information

What are the hours of operation for Valley National Bank?

Valley National Bank operates during regular business hours from Monday to Friday. Our branches open at 9:00 AM and close at 5:00 PM....

What is the routing number for Valley National Bank?

The routing number for Valley National Bank is a nine-digit code that is used for various banking transactions, such as electronic...

Services Offered

What services does Valley National Bank offer?

Valley National Bank offers a comprehensive range of financial services to meet the diverse needs of individuals and businesses. Our...

What types of credit cards does Valley National Bank offer?

Valley National Bank offers a range of credit cards to suit various needs. Our credit card options include the Valley Visa Signature,...

Loan Information

What are the requirements to apply for a loan at Valley National Bank?

To apply for a loan at Valley National Bank, there are certain requirements you must meet. Firstly, you must be at least 18 years old...

Mobile Banking

Does Valley National Bank offer mobile banking?

Yes, Valley National Bank offers mobile banking services. With our mobile banking app, customers can conveniently access their accounts...

Fees

Are there any fees for using Valley National Bank's services?

Valley National Bank believes in providing transparent and reliable services to our valued customers, and as such, we strive to minimize...

Help me with my Valley National Bank customer service issue

Ask any question you have about Valley National Bank customer service. We will do our best to get you answers right away.
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