Unitil Corporation Customer Service

Phone Number & Contact Info

Unitil Corporation's Best Phone Number

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How do I talk to a live human at Unitil Corporation?

A:Calling this Unitil Corporation number should go right to a real human being

Does Unitil Corporation offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Tuesday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Unitil Corporation phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Unitil Corporation number should go right to a real human being
In fact, much of this information on this page is superfluous because this Unitil Corporation phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Unitil Corporation operates the call center for this 603-772-0775 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 10 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Unitil Corporation phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Unitil Corporation staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Unitil Corporation is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 10 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.

The best time to call Unitil Corporation

In summation, the best day to call Unitil Corporation is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Unitil Corporation staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Unitil Corporation

If you have time to do a bit of reading before you call Unitil Corporation, we recommend you read over some of our problem-specific articles.

What services does Unitil Corporation provide?

Unitil Corporation provides a range of services to meet its customers' energy needs. As a regulated utility company, Unitil delivers electricity and natural gas to residential, commercial, and industrial customers across its service territories. It provides reliable and safe distribution, transmission, and generation of electricity, ensuring uninterrupted power supply. Additionally, Unitil offers natural gas distribution services, facilitating access to this cleaner fuel source for heating and other applications. The company is committed to promoting energy efficiency and sustainability, providing energy audits, rebates, and incentives to support customers in reducing their energy consumption and environmental impact. Unitil also offers billing, payment, and customer support services, ensuring a seamless experience for its valued customers.

Is there an online portal to manage my Unitil account?

Yes, Unitil provides customers with an online portal to conveniently manage their accounts. Through the online portal, customers can access a range of account management features and services. By logging into their account, customers can view and pay bills online, set up automatic payments, review usage history, and submit service requests. The portal also allows customers to update their contact information, start or stop service, and enroll in paperless billing. Additionally, customers can utilize the online portal to monitor their energy usage, set up budget plans, and find energy-saving tips. Unitil's online account management portal ensures a hassle-free and efficient experience for customers to conveniently manage their Unitil account from anywhere, anytime.

What are the rates for Unitil's services?

The rates for Unitil's services vary depending on several factors, including the specific location, type of service, and customer category. Unitil provides natural gas and electricity services in different regions and each has its own rate structure. To get accurate and up-to-date information on rates, customers can visit Unitil's website or contact their customer service directly. Unitil offers residential, commercial, and industrial rates, with different pricing plans available to cater to different needs. Additionally, Unitil provides detailed information on rates, billing, and options for managing and saving energy on its website. Customers can also explore various programs and incentives offered by Unitil to support energy efficiency and renewable energy initiatives.

Top Unitil Corporation customer service problems

Click the link above to get answers to just about any Unitil Corporation customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Unitil Corporation's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Unitil Corporation agent. This phone number is Unitil Corporation's best phone number because 60 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 603-772-0775 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Unitil Corporation first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Unitil Corporation has 1 phone number. It's not always clear what is the best way to talk to Unitil Corporation representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Unitil Corporation. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Unitil Corporation. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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