US Federal Trade Commission Customer Service

Phone Number & Contact Info

US Federal Trade Commission's Best Phone Number

877-382-4357
Toll-free·Calls Customer Service·Most popular US Federal Trade Commission number
Free tools for easier calling
Q:

How do I talk to a live human at US Federal Trade Commission?

A:Press 1 for English, then you must choose an option 1-3. Our free phone can also navigate phone menus to get a live human at US Federal Trade Commission for you.
Q:

Does US Federal Trade Commission offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for US Federal Trade Commission below.

Let us call and talk to US Federal Trade Commission for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this US Federal Trade Commission phone number to document the phone system.
Here is how our research team describes the way the US Federal Trade Commission phone system greets you: To report fraud, press 1. To update a report, press 2. Calling about information on frequently asked questions, press 3.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 for English, then you must choose an option 1-3.
Below are some clips we've found from US Federal Trade Commission's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

The first phone menu

"Welcome to the Federal Trade Commission's consumer response center.
To continue in English, press one.
For a list of other languages, press three."
Excerpt from a call with US Federal Trade Commission
Tuesday, April 16, 2024 7:12 PM

What are the hours and when should I call?

US Federal Trade Commission operates the call center for this 877-382-4357 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 79 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the US Federal Trade Commission call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this US Federal Trade Commission phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like US Federal Trade Commission staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call US Federal Trade Commission is Sunday. The most busy day to call is Thursday, which averages 300% more phone calls by comparison. Again, this is based on a sample of 79 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call US Federal Trade Commission

In summation, the best day to call US Federal Trade Commission is Wednesday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that US Federal Trade Commission staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.

Why Customers Call US Federal Trade Commission

If you have time to do a bit of reading before you call US Federal Trade Commission, we recommend you read over some of our problem-specific articles.

What is the mission of the Federal Trade Commission?

The mission of the Federal Trade Commission (FTC) is to protect consumers and promote competition in the marketplace. The FTC works to ensure that consumers' rights are safeguarded and that businesses operate in a fair and competitive manner. This is achieved through various initiatives, including enforcing consumer protection laws, eliminating unfair and deceptive business practices, and maintaining a competitive marketplace. The FTC strives to prevent fraudulent activities, monopolistic behaviors, and to provide consumers with accurate information to make informed choices. By balancing consumer protection and promoting competition, the FTC aims to foster a thriving and transparent economy that benefits individuals and businesses alike.

Top US Federal Trade Commission customer service problems

Click the link above to get answers to just about any US Federal Trade Commission customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to US Federal Trade Commission, and their purpose. Are any of these similar to the reason you are trying to call?
Identity theft issues: "The whole issue is getting worse."
- From a call lasting 24m 45s , Oct 3, 2024 3:30 PM
Harassment by Medicare: "This is criminal and it's harassment, it's being done by Medicare, a federal institution."
- From a call lasting 9m 34s , Jan 19, 2024 4:47 PM
Information about why customers call US Federal Trade Commission is extracted from issues that customers have reported to GetHuman.
US Federal Trade Commission issues reported to GetHuman

More US Federal Trade Commission Customer Service Contacts

There are of course other ways to contact US Federal Trade Commission customer service besides the phone. Below we list the best ones, by medium.

US Federal Trade Commission Customer Help Desk / Web Support

consumer.ftc.gov - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- US Federal Trade Commission customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is US Federal Trade Commission's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a US Federal Trade Commission agent. This phone number is US Federal Trade Commission's best phone number because 2,754 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-382-4357 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call US Federal Trade Commission first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, US Federal Trade Commission has 1 phone number. It's not always clear what is the best way to talk to US Federal Trade Commission representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for US Federal Trade Commission. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like US Federal Trade Commission. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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