US FBI Customer Service

Phone Number & Contact Info

US FBI's Best Phone Number

Calls Customer Service·Most popular US FBI number

How do I talk to a live human at US FBI?

A:Press 0

Does US FBI offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Tuesday.

How long will I wait on hold?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Tuesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this US FBI phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0

What are the hours and when should I call?

US FBI operates the call center for this 202-324-3000 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 1,514 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this US FBI phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like US FBI staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call US FBI is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 1,514 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Monday.

The best time to call US FBI

In summation, the best day to call US FBI is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that US FBI staffs the call center well on Friday.

Why Customers Call US FBI

If you have time to do a bit of reading before you call US FBI, we recommend you read over some of our problem-specific articles.

What crimes does the FBI investigate?

The FBI investigates a wide range of crimes that fall within its jurisdiction. Some of the primary focus areas include terrorism, cybercrime, organized crime, public corruption, civil rights violations, white-collar crime, and major thefts or violent crimes. The FBI's counterterrorism efforts involve investigating both domestic and international terrorism threats, while their cybercrime investigations cover various online criminal activities such as hacking, data breaches, and online fraud. Organized crime investigations target groups involved in activities such as drug trafficking, human trafficking, and money laundering. The FBI also looks into corruption cases involving government officials or law enforcement personnel. Additionally, the agency addresses civil rights violations to ensure equal treatment and protects against hate crimes. Combating white-collar crime, including corporate fraud and insider trading, is another crucial area of FBI investigation. Overall, the FBI's mandate covers a diverse range of offenses to uphold national security and public safety.

What are the requirements to become an FBI agent?

To become an FBI agent, there are several key requirements. First, candidates must be U.S. citizens or hold dual citizenship with the U.S. Second, they must possess a four-year degree from an accredited college or university. Prior work experience of at least three years is also typically required, although exceptions can be made for individuals with specialized skills or educations. Additionally, candidates must be between the ages of 23 and 37, be in good physical condition, and pass a rigorous background investigation, polygraph test, and drug test. Possessing a valid driver's license and being willing to relocate to any FBI location is necessary. Strong interpersonal and communication skills, as well as a commitment to upholding the law, are essential qualities for prospective candidates.

How Do I Report a Scam to the Fbi?

The FBI is one of many agencies tasked with investigating crime and preventing crime. If you have been targeted by a scammer, you can make a report to the FBI regarding the type of scam, means of contact and if you suffered any loss or damages. Reports can be made online, over the phone or in person, and you can make your report anonymously if you do not want to provide your name.

Top US FBI customer service problems

Click the link above to get answers to just about any US FBI customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is US FBI's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a US FBI agent. This phone number is US FBI's best phone number because 9,084 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 202-324-3000 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call US FBI first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, US FBI has 1 phone number. It's not always clear what is the best way to talk to US FBI representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for US FBI. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like US FBI. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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