US Dept. of Transportation Customer Service

Phone Number & Contact Info

US Dept. of Transportation's Best Phone Number

800-832-5660
Toll-free·Calls Customer Service·Most popular US Dept. of Transportation number
Q:

How do I talk to a live human at US Dept. of Transportation?

A:Press 9 at the first menu, then press 6, next press 0 again.
Q:

Does US Dept. of Transportation offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Thursday.
Q:

How long will I wait on hold?

A:The average hold time is 49 minutes. The longest hold times are on Thursday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this US Dept. of Transportation phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 9 at the first menu, then press 6, next press 0 again.
Here is how our research team describes the way the US Dept. of Transportation phone system greets you: Safety Administration - Having issues with registration system, press 1. USDOT number, press 2. MC number assistance, press 3. Portal assistance, press 4. FMCSA clearinghouse, press 5. Driver medical examiner info, press 6. Cargo tank registration, press 7. Place an order or catalog info, press 8. For any other information or to have forms faxed to you, press 9.

What are the hours and when should I call?

US Dept. of Transportation operates the call center for this 800-832-5660 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 10 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this US Dept. of Transportation phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like US Dept. of Transportation staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call US Dept. of Transportation is Monday. The most busy day to call is Thursday. Again, this is based on a sample of 10 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.

The best time to call US Dept. of Transportation

In summation, the best day to call US Dept. of Transportation is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that US Dept. of Transportation staffs the call center well on Monday.

Why Customers Call US Dept. of Transportation

If you have time to do a bit of reading before you call US Dept. of Transportation, we recommend you read over some of our problem-specific articles.

What is the purpose of the US Department of Transportation?

The purpose of the US Department of Transportation (USDOT) is to ensure the safe, efficient, and accessible transportation system in the United States. The department was established to oversee and regulate various modes of transportation including roadways, railways, air travel, and maritime operations. USDOT's primary goal is to maintain the nation's transportation infrastructure, enhance mobility, and promote economic growth. They develop policies, implement regulations, and provide funding to support transportation projects across the country. By monitoring and enforcing safety standards, USDOT works towards reducing accidents and fatalities on the roads and ensuring the security of transportation systems. It also collaborates with state and local governments, stakeholders, and the public to address transportation challenges, promote sustainability, and improve the overall transportation experience for individuals and businesses in the United States.

What agencies are under the US Department of Transportation?

The US Department of Transportation (DOT) oversees various agencies responsible for transportation policies and operations. These include the Federal Aviation Administration (FAA), which regulates and supervises all aspects of civil aviation within the United States; the Federal Highway Administration (FHWA), responsible for the nation's highway infrastructure and ensuring its safety; the Federal Transit Administration (FTA), which supports and implements public transportation projects; the National Highway Traffic Safety Administration (NHTSA), focused on reducing traffic accidents and promoting vehicle safety; the Pipeline and Hazardous Materials Safety Administration (PHMSA), overseeing the safe transportation of hazardous materials; the Maritime Administration (MARAD), responsible for the maritime transportation system; and the Federal Railroad Administration (FRA), promoting rail safety and development. These agencies work collaboratively under the DOT's umbrella to ensure safe, efficient, and reliable transportation throughout the United States.

Top US Dept. of Transportation customer service problems

Click the link above to get answers to just about any US Dept. of Transportation customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is US Dept. of Transportation's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a US Dept. of Transportation agent. This phone number is US Dept. of Transportation's best phone number because 60 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-832-5660 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call US Dept. of Transportation first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, US Dept. of Transportation has 1 phone number. It's not always clear what is the best way to talk to US Dept. of Transportation representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for US Dept. of Transportation. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like US Dept. of Transportation. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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