X Phone Number

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415-222-9670
Customer service
  • Calls X's Corporate Offices department
  • The average hold time is 12m
  • The current wait is approximately 22m
  • Hours are 24 hours, 7 days
  • The best time to call is 8:45am
  • Popular issues for this call center: Recover Account, Disabled Account, Delete Account, Reset Password, and Locked Account.
  • Reach a live X agent: Directs you to online support at support.twitter.com. Twitter does not offer support over the phone.

Calling X Customer Care at 415-222-9670

Sep 18, 2023

It is no secret that Twitter, now known as simply X, has been under a lot of upheaval over the course of the last year, which is why I expected to have some trouble calling to get help with my account. From technical support to help with advertising or questions about how to get the new, highly coveted blue check, there are a lot of potential questions people could pose about managing their accounts. Plus, there are over 300 million users so that means literally hundreds of people could have hundreds of questions at any time. 

Despite all of that, I was more hopeful about getting help from Twitter than I suppose I should have been. I prefer getting help from a customer agent, and despite obtaining a phone number that I could call for support, I was unable to get help, which was greatly frustrating to me. The number that I had for Twitter (this number) does not work at all. It doesn’t even get you to Twitter despite being posted as a common Twitter number. Instead, you just get a recorded message that says the party you called is unable to accept your call. I attempted to call twice and received the same message. 

Once I got over my disappointment with that, I went online to look for other potential phone numbers that I could use to call Twitter (X). The only number I could find was supposedly for Twitter’s headquarters, and it was this same number. I already knew that this number didn’t work from my multiple phone calls and went looking for help on Twitter’s support website. After spending about 30 minutes weaving around the support section, which often circles you back to the start, I concluded that there was no way to actually talk to a person at Twitter. 

I then nosed around the support section, hoping to at least find a way to talk to someone on live Chat, but I was not successful in this either. Every single support query just led to a new article or eventually to the option to file a ticket. If I wanted to file a ticket about the issue, I also needed the URL of the tweet in question, which meant that I had to read another article about how to get a tweet URL. In the end, it was one big mess, and I ended up giving up because ignoring the issue I saw on Twitter was a lot easier than attempting to report it to anyone.

Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

X Customer Phone Number 415-222-9670 - Stats

Phone number to dial415-222-9670
Call-back availableNO
Call picked up by a real personYES
Department you're callingCorporate Offices
Call center hours24 hours, 7 days
Best time to dial8:45am
Average wait12 minutes
Current wait22 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, twitter
Quality of communication55%
Quality of help72%
Customer votes7,372
Information last updatedFri Mar 15 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

X's Best Toll-Free/800 Customer Phone Number

This is X's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a X agent. This phone number is X's Best Phone Number because 108,060 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 415-222-9670 include Recover Account, Disabled Account, Delete Account, Reset Password, Locked Account and other customer service issues. The X call center that you call into has employees from California and is open 24 hours, 7 days according to customers. In total, X has 1 phone number. It's not always clear what is the best way to talk to X representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

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Beyond the Phone Number

There are other ways to get in touch with X, including their website / help desk and their Twitter handle. Visit our X Customer Service page for more information.
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