Twitter Phone Number

Call Twitter customer service faster with GetHuman

415-222-9670
Customer service
Current Wait: 20 mins (16m avg)
Hours: 24 hours, 7 days; best time to call: 8:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Directs you to online support at support.twitter.com. Twitter does not offer support over the phone.
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Reasons customers like you called recently

My account is hack by some one else and he change my gmail, phone number and user name
I no longer have access to my two factor authentication application, so I can’t login.
i TRIED DELETE YEAR OF MY BIRTHDATE, BUT COULD NOT, i ENTERED ******** *NOW ACCOUNT IS...
And my name is Shilo Free
My tweets wont upload
So my tweets wont upload
My email or password is correct but I can't login in my account because my name is incorrect
T James Smith twitter is asking me to verify my password, but I have forgotting it what...
My account will not let me post anything or add people to follow.
My twitter account is suspended. This happened during the period when the Nigeria gover...
I got permanently suspended from Twitter out of nowhere, sent an appeal and it got deni...
When it comes to Twitter, I bet you, I will defend this social media because always ind...
someone has logged into my twitter account and is now preventing me from accessing it...
Retrieve deleted messages
I forgot my password. How can I change to a new password. I cannot get into my accoun...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Twitter's Phone-Based Customer Care

Twitter is one of the most popular social media platforms in the world. With over 300 million active users, it isn't surprising that Twitter gets many requests for customer support each and every day.

It should be noted that Twitter does not offer phone-based customer support to its users. Individuals who need customer service from Twitter must use Twitter's help center to first resolve their own issues. If they are unable to do so, users must then submit a support request to Twitter via an online form.

Why Do People Contact Twitter Customer Support?

There's contact Twitter customer support for a range of reasons, including:

  • Technical support
  • Help with modifying or canceling an account
  • Purchasing advertising on the platform
  • Questions regarding getting a verified account
  • Reporting inappropriate posts that violate Twitter's terms of service
  • Appealing the suspension or banning of an account

Best Practices for Contacting Twitter Customer Service

There are several things you can do if you want your Twitter issue resolved quickly and professionally:

  • Follow Twitter help center advice for resolving your issue. If you are unable to do so, follow the menu options so that you can submit a support ticket.
  • If asked to explain the problem, do so in a way that is clear and concise.
  • If it is possible to do so, provide screenshots or other documentation so that the Twitter customer service representative can properly evaluate your case.

How do Consumers Feel About Calling Twitter Customer Service?

Many Twitter users are unhappy with the fact that Twitter does not provide phone-based customer service. In some cases, particularly if an account has been hacked or there is another urgent matter that needs to be addressed, relying on email forms can delay a resolution.

As for the level of customer support that Twitter does provide, there are mixed feelings. Some people respond that Twitter customer service is responsive and provides real solutions to issues. Others feel that Twitter customer support is largely based on form letters and that it is easy to end up being ignored if a problem does not fit into a neat category.

What Kind of Issues can Twitter Customer Service Representative Resolve?

Because Twitter is a purely digital service, the company's customer service representatives can resolve most issues. These include technical problems, questions about Twitter features, responding to inappropriate posts, and helping to restore hacked or compromised accounts.

What Can't Be Resolved With a Call to Twitter Customer Service?

Because Twitter is a social media platform, there is a high risk of interpersonal conflict between users. Twitter customer service representatives are not referees or mediators and will be unable to suspend or ban users unless they engage in conduct that violates Twitter's terms of service. Individuals who are upset by another user's content have the option of muting or blocking that individual.

If Twitter proves to be incompatible with a user's device or operating system, Twitter customer support representatives may be able to suggest workarounds, but they will not be able to resolve the issue outright. The user will need to use a different device or OS.

What Should You Do If You Have an Unsuccessful Call with HMRC?

If the response to your Twitter support ticket does not provide you with an answer to your question or resolution to your problem, you may still have some options.

First, review your correspondence with Twitter. Try to identify areas of miscommunication or misunderstanding. This will be useful when you file a response.

Next, respond to the support ticket. If you can't do this, submit a new ticket. The next customer service agent who reviews your ticket may have more training or experience and might be in a better position to resolve your issue.

Other options include checking social media and technology blogs and websites. They may have articles that describe your problem and ways to resolve the issues that you are having with Twitter.

Customer Number 415-222-9670 - by the Numbers

Phone number to dial415-222-9670
Call-back availableNO
Call picked up by a real personYES
Department you're callingCorporate Offices
Call center hours24 hours, 7 days
Best time to dial8:45am
Navigate phone maze to a humanDirects you to online support at support.twitter.com. Twitter does not offer support over the phone.
Average wait
Current wait20
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, twitter
Quality of communication80%
Quality of help57%
Customer votes7,397
Information last updatedSun Oct 10 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Twitter's Best Toll-Free/800 Customer Phone Number

This is Twitter's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Twitter agent. This phone number is Twitter's Best Phone Number because 108,060 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 415-222-9670 include Delete Account, Disabled Account, Recover Account, Locked Account, Reset Password and other customer service issues. The Twitter call center that you call into has employees from California and is open 24 hours, 7 days according to customers. In total, Twitter has 1 phone number. It's not always clear what is the best way to talk to Twitter representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Twitter - by phone or otherwise

While 415-222-9670 is Twitter's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Technical Support. If you think this information is inaccurate or know of other ways to contact Twitter please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Twitter.

What is GetHuman's Relationship to Twitter?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Twitter. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Chase Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Optimum Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Chase or Optimum. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Twitter Contact Info

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