Twitter Phone Number

Calling Twitter customer service faster by GetHuman

415-222-9670
Customer service
Current Wait: 17 mins (15m avg)
Hours: 24 hours, 7 days; best time to call: 8:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Directs you to online support at support.twitter.com. Twitter does not offer support over the phone.
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Reasons customers like you called recently

my account is currently suspended because i need to verify my phone number. When I send...
My account was suspended and I'm not sure why because I can't login in to my account no...
tried to create an account. put in name, email, code, unchecked tracking box and passw...
My account @BlaqNinja has been locked for an unkown reason, I did not get notified of a...
Hello. **This Twitter account (lmfaofan**) is the account I created when I was younger...
my twitter account has been suspended
I got locked out of my account a few days ago and have tried to email twitter about it...
My account is locked since * days for no reason and when I'm trying to log in ,its send...
I used the authentication app but now I don’t have access to the authentication app the...
I saw some ads posted on my twitter so I suspected this and decided to change my passwo...
I'm trying to set up a Twitter account. The software sent me a verification code to my...
i got locked out from my account because i followed too many people at once. It says to...
I changed my phone number a few months ago and have been emailing Twitter *x*week for m...
My account is suspended.
They hack my computer and they penetrated my mind and they are in my body as demons tor...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Twitter's Phone-Based Customer Care

Twitter is one of the most popular social media platforms in the world. With over 300 million active users, it isn't surprising that Twitter gets many requests for customer support each and every day.

It should be noted that Twitter does not offer phone-based customer support to its users. Individuals who need customer service from Twitter must use Twitter's help center to first resolve their own issues. If they are unable to do so, users must then submit a support request to Twitter via an online form.

Why Do People Contact Twitter Customer Support?

There's contact Twitter customer support for a range of reasons, including:

  • Technical support
  • Help with modifying or canceling an account
  • Purchasing advertising on the platform
  • Questions regarding getting a verified account
  • Reporting inappropriate posts that violate Twitter's terms of service
  • Appealing the suspension or banning of an account

Best Practices for Contacting Twitter Customer Service

There are several things you can do if you want your Twitter issue resolved quickly and professionally:

  • Follow Twitter help center advice for resolving your issue. If you are unable to do so, follow the menu options so that you can submit a support ticket.
  • If asked to explain the problem, do so in a way that is clear and concise.
  • If it is possible to do so, provide screenshots or other documentation so that the Twitter customer service representative can properly evaluate your case.

How do Consumers Feel About Calling Twitter Customer Service?

Many Twitter users are unhappy with the fact that Twitter does not provide phone-based customer service. In some cases, particularly if an account has been hacked or there is another urgent matter that needs to be addressed, relying on email forms can delay a resolution.

As for the level of customer support that Twitter does provide, there are mixed feelings. Some people respond that Twitter customer service is responsive and provides real solutions to issues. Others feel that Twitter customer support is largely based on form letters and that it is easy to end up being ignored if a problem does not fit into a neat category.

What Kind of Issues can Twitter Customer Service Representative Resolve?

Because Twitter is a purely digital service, the company's customer service representatives can resolve most issues. These include technical problems, questions about Twitter features, responding to inappropriate posts, and helping to restore hacked or compromised accounts.

What Can't Be Resolved With a Call to Twitter Customer Service?

Because Twitter is a social media platform, there is a high risk of interpersonal conflict between users. Twitter customer service representatives are not referees or mediators and will be unable to suspend or ban users unless they engage in conduct that violates Twitter's terms of service. Individuals who are upset by another user's content have the option of muting or blocking that individual.

If Twitter proves to be incompatible with a user's device or operating system, Twitter customer support representatives may be able to suggest workarounds, but they will not be able to resolve the issue outright. The user will need to use a different device or OS.

What Should You Do If You Have an Unsuccessful Call with HMRC?

If the response to your Twitter support ticket does not provide you with an answer to your question or resolution to your problem, you may still have some options.

First, review your correspondence with Twitter. Try to identify areas of miscommunication or misunderstanding. This will be useful when you file a response.

Next, respond to the support ticket. If you can't do this, submit a new ticket. The next customer service agent who reviews your ticket may have more training or experience and might be in a better position to resolve your issue.

Other options include checking social media and technology blogs and websites. They may have articles that describe your problem and ways to resolve the issues that you are having with Twitter.

Customer Number 415-222-9670 - by the Numbers

Phone number to dial415-222-9670
Call-back availableNO
Call picked up by a real personYES
Department you're callingCorporate Offices
Call center hours24 hours, 7 days
Best time to dial8:45am
Navigate phone maze to a humanDirects you to online support at support.twitter.com. Twitter does not offer support over the phone.
Average wait
Current wait17
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, twitter
Quality of communication57%
Quality of help74%
Customer votes7,374
Information last updatedSun Sep 20 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Twitter's Best Toll-Free/800 Customer Phone Number

This is Twitter's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Twitter agent. This phone number is Twitter's Best Phone Number because 108,060 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 415-222-9670 include Delete Account, Disabled Account, Recover Account, Locked Account, Reset Password and other customer service issues. The Twitter call center that you call into has employees from California and is open 24 hours, 7 days according to customers. In total, Twitter has 1 phone number. It's not always clear what is the best way to talk to Twitter representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Twitter - by phone or otherwise

While 415-222-9670 is Twitter's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Twitter customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Technical Support. If you think this information is inaccurate or know of other ways to contact Twitter please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Twitter.

What is GetHuman's Relationship to Twitter?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Twitter. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our GameStop Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the American Airlines Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like GameStop or American Airlines. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Twitter Contact Info

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