Tumblr Customer Service

Phone Number & Contact Information

678-439-8862
Calls Corporate Offices·Most popular Tumblr number
Q:How do I get a live human at Tumblr?
A:Directs you to www.tumblr.com/help
Q:Does Tumblr offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Tuesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 16 minutes. The longest hold times are on Friday, and the shortest are on Monday.
Read below for more aboutgetting a repmenuspromptshold timesbusy timesother contact information

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Tumblr phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Directs you to www.tumblr.com/help

What are the hours and when should I call?

Tumblr operates the call center for this 678-439-8862 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 3,094 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Tumblr phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Tumblr staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Tumblr is Monday. The most busy day to call is Tuesday. Again, this is based on a sample of 3,094 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Tumblr is Monday. In this case, it's a no-brainer. Monday is not only the least busy day for calling this Tumblr number, but it is also the day with the shortest hold times.

My Experience Calling 678-439-8862

Sep 12, 2023

After several tries over a few days, it seems that this number is disconnected. The call didn't even connect long enough to ring; my phone disconnected with a message saying, "Call failed." I wasn't able to find any other phone number for Tumblr customer service. There's no further information online on this number and when it may have been disconnected.

Users often contact Tumblr support because they've been locked out of their accounts. It seems that the website often purges bots and inactive accounts, but legitimate users sometimes get caught up as well. If you need to reach them, the only way to do so is through their website. You can submit a ticket describing your issue. This page says that a member of the support team will be in touch, but it doesn't clarify how. Since it doesn't ask for your phone number, they'll likely contact you through email.

Tumblr has two or three separate support systems. One is for troubleshooting, feedback, bugs, and reactivating accounts otherwise in good standing. They have a separate system for reporting violations of their Community Guidelines. If an account is banned for a violation, the user receives an email telling them why and providing a way to contact support. It's unclear whether this is a third route or the same method used to report violations.

For general questions and information, Tumblr's online help center is full of articles that could help. They have information on troubleshooting, their Community Guidelines, common account issues, and tutorials on using the blogging site. There's also an automated chatbot that can help you find relevant articles. The "Contact Support" button takes you to the form to submit a ticket.

From what I can find online, Tumblr seems to have a small support team that's often overwhelmed. Many users report long delays after submitting tickets. In particular, locked accounts appear to be a huge strain on the system. They've added a new account recovery form to their website, but it seems it's only for forgotten passwords. If your account has been locked, you need to submit a ticket. 

Other community-based websites have created sub-communities for various Tumblr issues. The most frequent advice there is to tweet both Tumblr and Tumblr Support. Unfortunately, there isn't a great option if you need to contact Tumblr. Using the ticket system or tweeting them is your best bet. They don't offer any phone numbers or callbacks. 

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

More Ways to Contact Tumblr Customer Service

There are of course other ways to contact Tumblr customer service besides the phone. Below we list the best ones, by medium.
X (formerly Twitter)
Tumblr, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
Tumblr's website
https://tumblr.zendesk.com/hc/en-us#_=_ - Customer Service
Click "Email Us Here" at the bottom of the page
As a last, sometimes only, resort- Tumblr customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Tumblr's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Tumblr agent. This phone number is Tumblr's best phone number because 18,564 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 678-439-8862 include Hacked Account, Disabled Account, Recover Account, Banned Account, Delete Account and other customer service issues. The Tumblr call center that you call into has employees from San Antonio, TX / Belize and is open 24 hours, 7 days according to customers. In total, Tumblr has 1 phone number. It's not always clear what is the best way to talk to Tumblr representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Tumblr. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Tumblr. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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  1. Tumblr Customer Service Phone & Contact Info