Tumblr is a popular social media and blogging platform. With over 475 million members, it isn't surprising that Tumblr gets a lot of requests for customer support.
It should be noted that Tumblr's own customer support page requests that people submit their requests for customer service through an online form. While Tumblr does have a phone number, it is not always answered by a human. Callers are not placed on hold, but are instead asked to leave a message.
People contact Tumblr customer support for a range of reasons, including:
There are several things that you can do to help ensure that your issues or questions are quickly and effectively addressed by Tumblr customer service:
If you plan to call Tumblr, be prepared to leave a message. It isn't clear when you can expect to hear back, so you may want to follow up with a customer service form submission as well.
When using Tumblr's online form, be sure you correctly categorize your issue within the menu provided. Include screenshots or other supportive documentation and clearly state your question or concern. Doing these things can reduce the amount of back-and-forth necessary between yourself and a Tumblr customer service representative.
Please note that Tumblr has a separate reporting form for community guideline violations. If you are reporting intellectual property violations, hate speech, threatening messages or concern about someone who might harm themselves, make sure that you use the community guidelines reporting form instead of the standard customer support form.
Tumblr is a free service with many subscribers and cannot provide highly personalized customer service to its members. This can be very frustrating to those who have a problem with their account and are unable to get immediate help.
Still, Tumblr customer support staff are responsive to issues experienced by site members and provide as much help as possible to those who request support.
Because Tumblr is an exclusively online service, its customer support team can address most issues, including technical issues, reviewing accounts, and helping users regain access to their content.
In more serious cases, Tumblr customer service can also address issues of abuse, harassment and identity theft.
As a micro-blogging platform, Tumblr can be a center of controversy and, in some cases, interpersonal conflict between users. Tumblr customer service representatives are not referees or counselors and cannot remove posts or accounts that do not violate Tumblr's terms of service.
If you have not been able to resolve things with Tumblr customer service, don't fret. You may still have options.
Your next steps depend on your initial contact with Tumblr. If you called Tumblr and the person you spoke to was unable to resolve your issue, try using the online support form on Tumblr's site. Similarly, if you were not able to speak to a human and left a message that has not been responded to, try the support request form.
If you've submitted your issue via the form and have not received a satisfactory response, take a minute to review your correspondence with Tumblr. Is there something that you could have stated differently or more clearly? Do you have additional documentation that you can attach to your support request? After this review, respond again with your concern, emphasizing areas of possible misunderstanding.
Note: While Tumblr does have a Twitter account, it directs requests for customer support to its help page.
This is Tumblr's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Tumblr agent. This phone number is Tumblr's Best Phone Number because 18,564 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 678-439-8862 include Hacked Account, Disabled Account, Delete Account, Recover Account, Banned Account and other customer service issues. The Tumblr call center that you call into has employees from San Antonio, TX / Belize and is open Mon-Fri 9am-5pm EST according to customers. In total, Tumblr has 1 phone number. It's not always clear what is the best way to talk to Tumblr representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
While 678-439-8862 is Tumblr's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Tumblr customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via firstname.lastname@example.org for Customer Service. If you think this information is inaccurate or know of other ways to contact Tumblr please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Tumblr.
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