Tumblr Customer Service

Phone Number & Contact Info

Tumblr's Best Phone Number

Calls Corporate Offices·Most popular Tumblr number

How do I talk to a live human at Tumblr?

A:Directs you to www.tumblr.com/help

Does Tumblr offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Monday.

How long will I wait on hold?

A:The average hold time is 7 minutes. The longest hold times are on Thursday, and the shortest are on Friday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Tumblr phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Directs you to www.tumblr.com/help

What are the hours and when should I call?

Tumblr operates the call center for this 678-439-8862 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 3,094 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Tumblr phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Tumblr staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Tumblr is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 3,094 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.

The best time to call Tumblr

In summation, the best day to call Tumblr is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Tumblr staffs the call center well on Tuesday.

Calling this Tumblr Customer Number

Adam Goldkamp is the editor / author responsible for this content.
Sep 12, 2023

After several tries over a few days, it seems that this number is disconnected. The call didn't even connect long enough to ring; my phone disconnected with a message saying, "Call failed." I wasn't able to find any other phone number for Tumblr customer service. There's no further information online on this number and when it may have been disconnected.

Users often contact Tumblr support because they've been locked out of their accounts. It seems that the website often purges bots and inactive accounts, but legitimate users sometimes get caught up as well. If you need to reach them, the only way to do so is through their website. You can submit a ticket describing your issue. This page says that a member of the support team will be in touch, but it doesn't clarify how. Since it doesn't ask for your phone number, they'll likely contact you through email.

Tumblr has two or three separate support systems. One is for troubleshooting, feedback, bugs, and reactivating accounts otherwise in good standing. They have a separate system for reporting violations of their Community Guidelines. If an account is banned for a violation, the user receives an email telling them why and providing a way to contact support. It's unclear whether this is a third route or the same method used to report violations.

For general questions and information, Tumblr's online help center is full of articles that could help. They have information on troubleshooting, their Community Guidelines, common account issues, and tutorials on using the blogging site. There's also an automated chatbot that can help you find relevant articles. The "Contact Support" button takes you to the form to submit a ticket.

From what I can find online, Tumblr seems to have a small support team that's often overwhelmed. Many users report long delays after submitting tickets. In particular, locked accounts appear to be a huge strain on the system. They've added a new account recovery form to their website, but it seems it's only for forgotten passwords. If your account has been locked, you need to submit a ticket. 

Other community-based websites have created sub-communities for various Tumblr issues. The most frequent advice there is to tweet both Tumblr and Tumblr Support. Unfortunately, there isn't a great option if you need to contact Tumblr. Using the ticket system or tweeting them is your best bet. They don't offer any phone numbers or callbacks. 

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Why Customers Call Tumblr

If you have time to do a bit of reading before you call Tumblr, we recommend you read over some of our problem-specific articles.

Why Has My Tumblr Account Been Deactivated?

If your Tumbler account has been deactivated, there are usually specific reasons why. More than likely, you have violated Tumblr's community guidelines in some way. Read through the guidelines that outline specific reasons why an account may be flagged or deactivated. Tumblr prohibits material that's explicit or pornographic. This includes words and pictures that are explicit. Nudity is usually an area that can cause Tumblr to flag an account. However, there are other reasons why an account may be flagged or deactivated as well. Copyright issues, false attribution, bullying, hater speech, terrorist threats and tactics, inappropriate speech regarding minors, and content or speech that encourages self-harm. The community guidelines outline a variety of different areas that are prohibited by Tumblr. If your account is flagged, Tumblr allows you to request a review of the content or pictures. However, you may be required to remove the post and/or pictures if the review upholds a flag. However, account holders can be proactive when it comes to preventing their accounts from being deactivated. Becoming familiar with the community guidelines is a good way to prevent your account from being deactivated.

How Do I Restore My Deleted Tumblr Account?

Deleting a Tumblr account is permanent and can't be restored. What you can restore is your blog address by singing up for a new Tumblr account and using your old blog URL. So, yes, you can restore your Tumblr account blog address a but not the account itself. You have to get a new Tumblr account to use for your postings. Contact Tumblr customer support for more clarifications.

How Do I Enable Comments on Tumblr?

Adding a Disqus commenting system to your blog or Tumblr page is a great way to allow people to comment on your posts without having to worry about inappropriate comments. It's also an excellent way to protect yourself from trolls and other negative commentors. Enable comments on your blog and Tumblr page as well. Be quick to call the customer support team whenever you experience any challenge in the process.

Top Tumblr customer service problems

Click the link above to get answers to just about any Tumblr customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Tumblr Customer Service Contacts

There are of course other ways to contact Tumblr customer service besides the phone. Below we list the best ones, by medium.

Tumblr Customer Service on X (formerly Twitter)

Tumblr, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Tumblr Customer Help Desk / Web Support

tumblr.zendesk.com - Customer Service
Click "Email Us Here" at the bottom of the page
As a last, sometimes only, resort- Tumblr customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Tumblr's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Tumblr agent. This phone number is Tumblr's best phone number because 18,564 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 678-439-8862 include Hacked Account, Delete Account, Disabled Account, Recover Account, Banned Account and other customer service issues. The Tumblr call center that you call into has employees from San Antonio, TX / Belize and is open 24 hours, 7 days according to customers. In total, Tumblr has 1 phone number. It's not always clear what is the best way to talk to Tumblr representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Tumblr. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Tumblr. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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