Tumblr Customer Service Issues

I noticed some unusual activity on my account, abuseyour-illusions, prompting me to reset my password. Unfortunately, I have not received the email to proceed with the password reset. The most recent email I received from Tumblr was on December 2nd regarding new blogs to follow at [redacted] I kindly request assistance in sending me the email so I can reset my password successfully. Thank you.

I am very sad. My blog: blogging-at-your-funeral, has disappeared with a "cancelled account" message. I did not receive any prior notice or email from the @STAFF or @SUPPORT team at Tumblr. I started using Tumblr in [redacted]. I had nearly 33,[redacted] followers. My blog was like a child to me, a very important part of myself. People found inspiration in my posts, got tattoos of my art, and showed me a lot of love. I was so worried about losing my account that when Tumblr updated its rules last year, I spent weeks reviewing all my content from 7 years, requesting a review of what was mistakenly flagged, and removing sensitive content. My blog was in compliance. Days before my account was suspended, I received anonymous hate messages. Could this be related? Did this person who wanted to harm me look for a reason to report my blog? PLEASE REVIEW WHAT HAPPENED TO MY BLOG, TELL ME IF SOMETHING WAS WRONG, AND LET'S FIX IT TOGETHER. DELETE WHATEVER IS NECESSARY, BUT I NEED MY BLOG BACK WITH ME. Thank you for reading, I love Tumblr, I enjoy it more than any other social network. Thank you for taking the time to read, I eagerly await your help. ♥ blogging-at-your-funeral.tumblr.com (7 years)

I recently had my Tumblr account unexpectedly deactivated, and I am quite perplexed about it. According to Tumblr, my account was removed for posting "gore" in a shocking manner, which is puzzling because I never shared any such content. I believe my account was unjustly removed, and I am eager to have it reinstated, especially since I have formed meaningful connections with other users on the platform. I have been patiently waiting for a response for approximately two days now, but unfortunately, I have yet to receive any communication regarding this matter. Your prompt attention to this issue would be greatly appreciated.

My email ([redacted]) linked to my Tumblr account (URL: cabronamasfina.tumblr.com) has been deactivated because of inactivity. When attempting to log in on Tumblr with this email, it keeps asking me to reset my password, which I can't do. I wish to recover access to my Tumblr account and require help. I am currently logged in on the Tumblr iPhone app but am unable to access my account on a computer. Assistance would be greatly appreciated.

Hello, I am having trouble with my Tumblr account linked to "artezui.tumblr.com". I am using the latest version of Google Chrome. Today, when I tried to make a post, the posting options were unavailable. Clicking on them only resulted in my dashboard reloading with no changes. I couldn't access my profile settings, search, or even log out. I tried disabling my extensions, starting with XKit, but it didn't help. Clearing my cookies signed me out but left me unable to log back in as the login/signup page was blank. When I tried using Internet Explorer, the site worked fine. Reinstalling Chrome didn't fix the issue. I prefer using Chrome and would appreciate any help in resolving this matter with Tumblr. Thank you.

I needed to adjust the automatic posting time for a Tumblr post using the app. I had a blog with a lot of content on the website through my computer. However, when I checked the app, the content was missing. The post was saved without any content, causing everything to disappear. I reached out to support to have the post restored to its former state, but they declined, mentioning they couldn't retrieve a deleted post. The post was not deleted, and I am simply requesting to have the content restored from a backup. It had been sitting in my draft for a week.

I enabled two-factor authentication (2FA) on my Tumblr account a while back, but I've changed my phone number without updating the 2FA settings. Unfortunately, I don't remember my original security details to generate the code to access my account. I didn't set up my new number for SMS authentication either. Unlike other platforms, Tumblr doesn't seem to have a backup code feature (perhaps it's available now?). Therefore, I don't have any way to log in. I've made numerous attempts to contact their support team with no success, receiving only generic responses. I've lost hope in recovering my old Tumblr account. Is it possible to update the phone number associated with the account since I'm completely locked out?

I am extremely upset. I have been trying to reach out on your toll-free number, but I keep receiving a message stating that it is not in service. Letsnotforgetabouttrace has audaciously visited my private Instagram account and captured a photo of mine without my consent. This is a violation of my privacy, and I am concerned about the steps you will take in response to this. This morning, the individual from Tumblr finally removed the post after having it up for four days, during which I was subjected to multiple instances of bullying. My private Instagram handle is happydog451. I am eager to hear about the actions you intend to take regarding the disclosure of private content. Thank you, J. A. Email: [redacted]

I activated two-factor authentication (2FA) on my Tumblr account a while ago. However, I recently changed my phone number without disabling it and cannot access the original verification code to log in. I did not update my new contact number for SMS verification. Unlike other 2FA accounts that provide backup codes, Tumblr did not have that feature at the time. I am completely locked out of my account now. Despite several attempts to contact support, I only received generic responses. I feel like I've exhausted all options to recover my old Tumblr account. Is there a way to update my phone number without access to the account?

I recently updated my password and email successfully. However, when trying to log in on a previously used device, I get stuck at the two-factor authentication step without receiving the necessary code via text or app. Despite following the steps in the FAQs provided by Tumblr Support, I have been unable to resolve the issue. I am seeking assistance from Tumblr to either resend the authentication code, disable two-factor authentication on my account, or as a last resort, help me close the account. I have attempted to contact them through phone and support ticket, but have not been successful. I am hoping to hear back from Tumblr soon or be able to speak with an assistant regarding this matter.

There have been some users on Tumblr harassing an individual who primarily uses Twitter. They ridicule her, mock her artwork, and even steal it. One post titled "Who is Brandi" contained personal information about the artist that led to further harassment. Minors under the age of 16 or 17 should not be allowed on the platform if they are engaging in such behavior. Additionally, there is adult-themed content on their pages that needs to be addressed. There is also a concerning tag called #mpreg that includes posts encouraging harassment towards the artist. Action needs to be taken promptly to address this issue.

Hello, I have recently received the new beta version of Tumblr, but I am encountering several issues with its functionality: 1. Only the first 9 or 10 posts load, leaving me with 3 grey pulsing boxes indefinitely. 2. I am unable to switch back. The bar at the top offers me the option to 'try it out,' but this button is unresponsive, along with the X button. 3. I cannot unfollow blogs. 4. When trying to contact support, the page does not accept my message. These problems have caused me to use Tumblr less frequently, which is disappointing as the beta initially worked well but now seems faulty. Unfortunately, I am unable to access my account details, but this email should be associated with my account. It feels like Tumblr's motto is 'If it ain't broke, break it'! Could you please switch me back to the regular version of Tumblr?

Hello support, I recently purchased a new phone and am attempting to log in to my wild-beyond-belief account with the email [redacted] but have forgotten my password. Unfortunately, I am unable to reset my password as I no longer have access to my Hotmail email account due to it being deactivated by Outlook after a year of inactivity. I do still have my old phone where I am currently logged into my Tumblr account. I am reaching out to see if there is an alternative method to reset my password or provide proof of ownership to receive a temporary password. This account holds sentimental value to me as I have had it since high school at the age of 15 and I would like to retain my information and followers. Thank you for any assistance you can provide. Best regards, Carling R.

Hello Support, I recently purchased a new phone and encountered difficulties logging into my account wild-beyond-belief. My email associated with the account is [redacted], and regrettably, I cannot remember my password. It seems that to reset my password, I need access to my email, which has been deactivated due to inactivity after being acquired by Outlook. I mainly used this email for my Tumblr account since high school. Fortunately, I am still logged in to my Tumblr account on my old phone. Are there alternative methods to reset my password or a way for me to verify my ownership of the account to obtain a temporary password? I value any assistance provided as this account has been with me since I was 15 in 10th grade, storing valuable information and followers. Thank you, Carling R.

Dear Tumblr Support, I am reaching out to address the unexpected termination of my blog without prior notice. The primary accounts affected are @dughole and my secondary blog @3cheers. As a dedicated user, I value my presence on the platform and strive to abide by all guidelines diligently. It has come to my attention that a warning email should have been issued before drastic measures were taken. Despite my attempts to seek clarification and resolution by emailing support, I have not received any response or acknowledgment of my inquiries. Feeling isolated in this situation, I have made numerous calls to the provided support number without success. I have also enlisted the help of others to advocate on my behalf, but to no avail. The absence of communication and lack of assistance have left me feeling disheartened and anxious about the precious content stored on my blogs. I implore you to reconsider the termination and engage with me to address any potential misunderstandings or misinterpretations. Restoring access to my blogs, containing valuable personal content, holds immense significance to me. I will persist in reaching out to seek a resolution and respectfully request your prompt attention to this matter. Your assistance in resolving this issue would be greatly appreciated. Thank you for your time and consideration, - A.J.

Hello, I have experienced this twice. The first time, I sent an email to the designated address and the next day, an operator replied stating that "your account has been reactivated. We apologize and will try to prevent this from happening again." The most recent incident was different. My account remained suspended for 4 days. During this time, I sent multiple emails to the same address requesting restoration or an explanation for the suspension. I also reached out through Gethuman but received no response. Suddenly, my account was reactivated without any notice. I recommend persistently emailing for an explanation and restoration of suspended accounts, while maintaining a respectful and friendly tone. This has been my experience so far. Good luck.

Hi, I'm really upset that my blog eeveeparty.tumblr.com was unexpectedly terminated today. I was browsing through it and suddenly when I refreshed the page, I was greeted with "Nothing's here." I haven't made any recent updates or interacted with any ads, and I've had this blog since the summer of [redacted]. Is there any chance of restoring my blog, please? The email linked to the blog is [redacted] Kindly assist me with any available options. Thank you.

I am experiencing some technical issues with one of my side-blogs. The message function is not working, tags do not notify people, and my art seems to have disappeared from previous tags. I submitted a request on the Tumblr page a week ago but have not received a response yet. This problem affected my participation in an art event and has disrupted my ability to connect with friends I only interact with through this blog. I hope to get this resolved soon as it is important for me to have my blog working properly again. Thank you for any assistance you can provide.

Hello, I need assistance as my account got terminated. I received an award for [redacted] posts and received positive feedback from members. I value my presence on Tumblr, both enjoying and contributing to the platform. I am unaware of the specific reason for the termination, but there was a message I found concerning. It criticized me personally, which I found inappropriate. I responded to political content inappropriately as well. I have noticed explicit content and offensive language on Tumblr that seems to be overlooked while my account was penalized. I would appreciate reinstatement if possible, as I apologize for any wrongdoing and commit to following guidelines in the future. Thank you for your attention to this matter.

When I try to log in, I receive the following message: "We've detected unusual activity on your account. For security reasons, we monitor accounts for potential compromises. Unfortunately, your account is one of them. The positive news is we have stopped any harmful actions. The not-so-positive news is we require you to reset your password for your safety. It should only take a minute. Thank you for your cooperation. However, I no longer have access to the email address linked to my account from [redacted]. Despite using two-factor authentication for added security, due to a past hacking incident, I am unable to reset my password. As a result, the HTML layout of my blog is malfunctioning, and I am unable to access it for repairs."