Calls Customer Service·Most popular Tucson Electric Power number
Q:
How do I talk to a live human at Tucson Electric Power?
A:Repeat "Representative" until you are transferred.
Q:
Does Tucson Electric Power offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 7am-6pm PST.The least busy day is Monday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Wednesday, and the shortest are on Tuesday.How is this calculated?
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Tucson Electric Power phone number to document the phone system.
Here is how our research team describes the way the Tucson Electric Power phone system greets you: Thanks for calling Tucson Electric Power. We look forward to serving you. All calls are recorded for quality assurance. We care about the privacy of your personal information. During this call, you may be asked to provide or verify certain personal information which is used to access your account. For residential customers, press 1. For business or commercial customers, press 2. For Design Services and Electricians, press 3.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Repeat "Representative" until you are transferred.
What are the hours and when should I call?
Tucson Electric Power operates the call center for this 520-623-7711 phone number Mon-Fri 7am-6pm PT.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 13,418 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Tucson Electric Power phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Tucson Electric Power staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Tucson Electric Power is Monday.The most busy day to call is Thursday.Again, this is based on a sample of 13,418 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
The best time to call Tucson Electric Power
In summation, the best day to call Tucson Electric Power is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Tucson Electric Power staffs the call center well on Monday.
Why Customers Call Tucson Electric Power
If you have time to do a bit of reading before you call Tucson Electric Power, we recommend you read over some of our problem-specific articles.
Tucson Electric Power Co offers various rate plans to cater to different customer needs. These include the Residential Tariff plans, which are designed for residential customers and offer different rate structures, such as Time-of-Use and Demand-based rates. The Commercial Tariff plans are tailored for small and large commercial customers, providing options like General Service and Demand-based rates. Additionally, there are specialized rate plans for agricultural and irrigation customers, which offer specific pricing structures for farming and irrigation needs. TEP also offers several renewable energy rate plans, such as the Bright Tucson Solar Program, which allows customers to offset their electricity usage with solar energy. The company is committed to providing a range of rate plans to suit the diverse energy requirements of its customers.
Click the link above to get answers to just about any Tucson Electric Power customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Tucson Electric Power Customer Service Contacts
There are of course other ways to contact Tucson Electric Power customer service besides the phone. Below we list the best ones, by medium.
Tucson Electric Power Customer Help Desk / Web Support
Use this link to find customer service help through their website
As a last, sometimes only, resort- Tucson Electric Power customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Tucson Electric Power's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Tucson Electric Power agent. This phone number is Tucson Electric Power's best phone number because 80,509 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 520-623-7711 include and other customer service issues. Rather than trying to call Tucson Electric Power first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Tucson Electric Power has 1 phone number. It's not always clear what is the best way to talk to Tucson Electric Power representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Tucson Electric Power. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Tucson Electric Power. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.