Trendnet Customer Service

Phone Number & Contact Info

Trendnet's Best Phone Number

Toll-free·Calls Customer Service·Most popular Trendnet number

How do I talk to a live human at Trendnet?

A:Calling this Trendnet number should go right to a real human being

Does Trendnet offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Thursday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Trendnet phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Trendnet number should go right to a real human being
In fact, much of this information on this page is superfluous because this Trendnet phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Trendnet operates the call center for this 866-845-3673 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 19 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Trendnet phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Trendnet staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Trendnet is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 19 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.

The best time to call Trendnet

In summation, the best day to call Trendnet is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Trendnet staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Trendnet

If you have time to do a bit of reading before you call Trendnet, we recommend you read over some of our problem-specific articles.

What is the warranty policy for Trendnet products?

Trendnet offers a comprehensive warranty policy to ensure customers' satisfaction and protect their investment. All Trendnet products are covered by a limited lifetime warranty, covering defects in materials and workmanship. This warranty applies from the original purchase date and is valid for the original purchaser only. Additionally, Trendnet provides a one-year warranty for refurbished products. Customers can contact Trendnet's customer support team if they require warranty service, and they will be guided through the process. To qualify for warranty service, proof of purchase and a completed Return Merchandise Authorization (RMA) form must be provided. Trendnet's warranty policy aims to provide peace of mind and assures customers of their commitment to quality and customer support.

Can I use my Trendnet router as a wireless access point?

Yes, you can use your Trendnet router as a wireless access point. A wireless access point (WAP) allows you to extend the range and coverage of your existing network. To set up your Trendnet router as a wireless access point, you need to disable its routing functionality and adjust its settings accordingly. First, connect your router to the main network using an Ethernet cable. Then, access the router's administration panel and disable DHCP, NAT, and firewall features. Assign a static IP address to the router within the main network's range. Finally, configure the wireless settings to match your existing network, such as SSID, security type, and passphrase. Once completed, your Trendnet router will function as a wireless access point, providing additional wireless connectivity within your network.

What is the range of my Trendnet wireless router?

The range of your Trendnet wireless router depends on various factors, including the specific model and environmental conditions. Generally, most Trendnet routers provide a range of up to 100 meters (328 feet) indoors and up to 300 meters (984 feet) outdoors. However, this range can vary due to obstacles like walls, interference from other electronic devices, and signal interference from neighboring networks. Additionally, the router's transmission power and antenna design can also impact the range. To maximize the wireless coverage, it is recommended to place the router in a central location, away from obstructions, and ensure the antennas are correctly positioned. If you require a larger coverage area, you can consider using range extenders or additional access points to enhance the coverage.

Top Trendnet customer service problems

Click the link above to get answers to just about any Trendnet customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Trendnet's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Trendnet agent. This phone number is Trendnet's best phone number because 114 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-845-3673 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Trendnet first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Trendnet has 1 phone number. It's not always clear what is the best way to talk to Trendnet representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Trendnet. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Trendnet. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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