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Toll Group Customer Service

Phone Number & Contact Info

Toll Group's Best Phone Number

+61300769875
Calls Toll People (General AU)Most popular Toll Group number

How do I talk to a live human at Toll Group?

Does Toll Group offer 24 hour customer service?

Not at this number; hours here are Mon-Fri 9am-5pm ET. The least busy day is Wednesday, and the most busy day is Thursday.

How long will I wait on hold?

The average hold time is 4 minutes. The longest hold times are on Thursday, and the shortest are on Friday. How is this calculated?

Toll Group Customer Phone Numbers

Toll People (Melbourne)

Mon-Fri 9am-5pm ET
+61383692400

Toll People (Perth)

Mon-Fri 9am-5pm ET
+61861659600

Toll People (Sydney HQ):

Mon-Fri 9am-5pm ET
+61290916300

Toll People Adelaide

Mon-Fri 9am-5pm ET
+61871294300

Toll People Brisbane

Mon-Fri 9am-5pm ET
+61731375111

Toll People Carberra

Mon-Fri 9am-5pm ET
+61261993225

Toll People Dandenong

Mon-Fri 9am-5pm ET
+61387661900

Toll People Darwin

Mon-Fri 9am-5pm ET
+61889018650

Toll People Karratha

Mon-Fri 9am-5pm ET
+61891836603

Toll People Launceston

Mon-Fri 9am-5pm ET
+61363917600

Toll People Newcastle

Mon-Fri 9am-5pm ET
+61240371500

Toll People Townsville

Mon-Fri 9am-5pm ET
+61747271250

Tolls Contact Link

Mon-Fri 9am-5pm ET
+61133331

What are the hours and when should I call?

Toll Group operates the call center for this +61300769875 phone number Mon-Fri 9am-5pm ET.  The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 1 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Toll Group phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Toll Group staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Toll Group is Wednesday. The most busy day to call is Thursday. Again, this is based on a sample of 1 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday. 

The best time to call Toll Group

In summation, the best day to call Toll Group is Wednesday.  This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Toll Group staffs the call center well on Wednesday.

More Toll Group Customer Service Contacts

There are of course other ways to contact Toll Group customer service besides the phone. Below we list the best ones, by medium.

Toll Group Customer Service on X (formerly Twitter)

Toll Group, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Toll Group Customer Service on Facebook / Messenger

Some customer service teams, like that of Toll Group, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.

Conclusion and closing notes

This is Toll Group's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Toll Group agent. This phone number is Toll Group's best phone number because 6 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +61300769875 include and other customer service issues. Rather than trying to call Toll Group first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via twitter or facebook or phone. In total, Toll Group has 14 phone numbers. It's not always clear what is the best way to talk to Toll Group representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Toll Group. The two organizations are not related. GetHuman builds free tools, researches information, and shares tips and tricks from other consumers to help customers of companies like Toll Group. That can include tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep, or talk to a company's customer service operation for you. GetHuman believes that this fills an important gap between fragmented support models, makes the customer care experience more uniform, and even answers questions that businesses and agencies are reluctant to answer (but shouldn't be) - making the customer experience less confusing for all. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with others, we'll keep improving it.

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