Toll-free · Mon-Fri 4am-9pm, Sat 4am-4pm PST · This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman. ·
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Time Warner Cable IntelligentHome below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Time Warner Cable IntelligentHome phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
What are the hours and when should I call?
Time Warner Cable IntelligentHome operates the call center for this 855-632-6060 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 463 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Time Warner Cable IntelligentHome call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Time Warner Cable IntelligentHome phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Time Warner Cable IntelligentHome staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Time Warner Cable IntelligentHome is Thursday.The most busy day to call is Friday.Again, this is based on a sample of 463 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
The best time to call Time Warner Cable IntelligentHome
In summation, the best day to call Time Warner Cable IntelligentHome is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Time Warner Cable IntelligentHome staffs the call center well on Thursday.
More Time Warner Cable IntelligentHome Customer Service Contacts
There are of course other ways to contact Time Warner Cable IntelligentHome customer service besides the phone. Below we list the best ones, by medium.
Time Warner Cable IntelligentHome Customer Help Desk / Web Support
As a last, sometimes only, resort- Time Warner Cable IntelligentHome customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Time Warner Cable IntelligentHome's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Time Warner Cable IntelligentHome agent. This phone number is Time Warner Cable IntelligentHome's best phone number because 2,778 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-632-6060 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. Rather than trying to call Time Warner Cable IntelligentHome first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Time Warner Cable IntelligentHome has 2 phone numbers. It's not always clear what is the best way to talk to Time Warner Cable IntelligentHome representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Time Warner Cable IntelligentHome. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Time Warner Cable IntelligentHome. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.